Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
Other Categories
Agents were very personable and professional I appreciate that!
Agents were very personable and professional, I appreciate that!
Insurer: Trupanion Canada
By:
Amazing service
Amazing service
Insurer: Trupanion Canada
By:
My review
Fairly easy to enroll, but prefer a more personal touch.
Insurer: Trupanion Canada
By:
Fast friendly professional
Fast, friendly, professional
Insurer: Trupanion Canada
By:
Great customer service
Great customer service
Insurer: Trupanion Canada
By:
I have had my pets with your company since 2014 and have always been happy with the coverage and prompt attention to my pets needs
I have had my pets with your company since 2014 and have always been happy with the coverage and prompt attention to my pets needs
Insurer: Trupanion Canada
By:
I have yet to speak to anyone at Trupanion who hasnt been prompt or incredibly helpful
I have yet to speak to anyone at Trupanion who hasnt been prompt or incredibly helpful
Insurer: Trupanion Canada
By:
It is great since Trupanion is recognized at every place I have been so far with my pet; however it is very expensive.
It is great since Trupanion is recognized at every place I have been so far with my pet; however, it is very expensive. Tim was great in helping me adjust my plan, but the minimum plan is still 40% higher for apparently less coverage based on my preliminary research so far. Probably switching companies because of this, but still going to do some more research first to make sure I am comparing apples to apples. Trupanion definitely has a good reputation and has been easy to work with for any claims that have arisen. Thanks for the service so far!
Insurer: Trupanion Canada
By:
Reliable service
Reliable service
Insurer: Trupanion Canada
By:
They take care of everything directly with the vetrinary clinic.
They take care of everything directly with the vetrinary clinic. This is amazing!! This just lets you focus on your sick animal. Thank you!
Insurer: Trupanion Canada
By: