Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,730

Customer Service 77,038

Price Satisfaction 23,511

Other 15,648

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26931 - 26940 of 77038 results

December 10, 2021

Stay away, not a reliable company

The worst company ever, stay away, got a quote, I paid, then they asked me to send my puppy vet documents and several months passed without any news, we called several times just to waste our time, we tried to call to cancel, nothing, we sent emails nothing, the last resource was to report my cc as stolen so they cant charge us anymore, terrible service

Insurer: Petsecure

By: Victor

Useful

December 10, 2021

10's across the board

We've had a few different pet insurances over the years with our dogs and I have to rate Healthy Paws the best as far as customer service, ease of claim process, amount of coverage and promptness of reimbursement. 10 paws all the way!

Insurer: Healthy Paws

By: Emma

Useful

December 10, 2021

BUYER BEWARE- TOTAL SCAM

Company is a total scam. I put a claim in, supplied all vet documents and was declined due to needing more documents which is impossible to produce. All they do is give you the runaround.

Insurer: Healthy Paws

By: Kevin

Useful