Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Because I find the staff very helpful and caring when we need help and understanding the most.
Because I find the staff very helpful and caring when we need help and understanding the most.
Insurer: Trupanion Canada
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Because trupanion was so helpful
Because trupanion was so helpful
Insurer: Trupanion Canada
By:
I have always had such pleasant dealings with Trupanion
I have always had such pleasant dealings with Trupanion
Insurer: Trupanion Canada
By:
I never have the slightest complaint when dealing with Trupanion.
I never have the slightest complaint when dealing with Trupanion. This was another very satisfactory encounter.
Insurer: Trupanion Canada
By:
Quick response to when claim placed.
Quick response to when claim placed.
Insurer: Trupanion Canada
By:
So thankful I took out this insurance for my puppy.
So thankful I took out this insurance for my puppy. Claims are processed on the spot at my vets. Quick and easy. Great service.
Insurer: Trupanion Canada
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The entire process was seamless especially during a difficult time for our Angus.
The entire process was seamless, especially, during a difficult time for our Angus.
Insurer: Trupanion Canada
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The interaction is amazing
The interaction is amazing
Insurer: Trupanion Canada
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They were helpful and quick to get everything done.
They were helpful and quick to get everything done. Answered all my questions.
Insurer: Trupanion Canada
By:
You guys are fair and easy to deal with and turn around on refunds is quick and painless.
You guys are fair and easy to deal with and turn around on refunds is quick and painless. Especially after setting up direct deposit.
Insurer: Trupanion Canada
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