Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Our claim was settled very quickly and any questions we had were answered in depth.
Our claim was settled very quickly and any questions we had were answered in depth.
Insurer: Trupanion Canada
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quick response on receiving the claim payment direct deposit in my account within a couple of days.
quick response on receiving the claim, payment direct deposit in my account within a couple of days. The outcome of the claim is detailed in form sent back to you.
Insurer: Trupanion Canada
By:
Straight forward and great communication
Straight forward and great communication
Insurer: Trupanion Canada
By:
they are awesome and so understanding!
they are awesome and so understanding!
Insurer: Trupanion Canada
By:
Alway pleasant easy and fast service
Alway pleasant, easy and fast service
Insurer: Trupanion
By:
Easy claim process using the app; very prompt processing
Easy claim process using the app; very prompt processing
Insurer: Trupanion
By:
Easy to talk to and informative extremely pleasant.
Easy to talk to and informative, extremely pleasant.
Insurer: Trupanion
By:
Easy to use and very responsive.
Easy to use and very responsive.
Insurer: Trupanion
By:
Everyone at Trupanion is consistently & extremely kind compassionate and helpful every time that I have called for assistance.
Everyone at Trupanion is consistently & extremely kind, compassionate and helpful every time that I have called for assistance. I have never needed to use Trupanion for my dog until just recently, and I couldn’t be more thankful for them.
Insurer: Trupanion
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