Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Your claims process is very simple and really fast.
Your claims process is very simple and really fast. Never have had a problem or a delay. I always recommend Trupanion, either to friends or on social media when people ask for recommendations for insurance.
Insurer: Trupanion
By:
Excellent service & answered my questions
Excellent service & answered my questions
Insurer: Trupanion Canada
By:
Excellent service.
Excellent service. Les représentants Trupanion sont efficaces et rapides. Le support et le service à la clientèle sont exemplaires.
Insurer: Trupanion Canada
By:
Great experience.
Great experience. Trupanion sent texts along the process when they received my claim and when it was processed. Very impressed with their service. So happy I chose this insurance company for my girl.
Insurer: Trupanion Canada
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It's been absolutely amazing!
It's been absolutely amazing! I've never had pet insurance ever! This has been truly so easy and pleasant! I would recommend to everyone!
Insurer: Trupanion Canada
By:
Great experience!
Straight forward and clear, easy to enroll
Insurer: Trupanion Canada
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They were very friendly and efficient
They were very friendly and efficient
Insurer: Trupanion Canada
By:
Trupanion chat representatives are very helpful and friendly while answering questions
Trupanion chat representatives are very helpful and friendly while answering questions
Insurer: Trupanion Canada
By:
Trupanion is always very prompt in their correspondence.
Trupanion is always very prompt in their correspondence.
Insurer: Trupanion Canada
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Trupanion is easy always there.
Trupanion is easy always there. The staff is friendly helpful and professional. I have been using Trupanion for the past 13 years, there has not been a single invoice that was refused. They truly stand behind your pets and want what is best for them.
Insurer: Trupanion Canada
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