Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified December 31, 2021

Zach was very helpful to me

Zach was very helpful to me

Insurer: Trupanion

By:

Useful
Verified December 31, 2021

Always a smooth transaction.

Always a smooth transaction. Quick response times

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

Amazing company

Amazing company

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

Great customer service!

Great customer service! And answered all my questions as a first time pet dog owner!

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

Great service.

Great service. Very professional

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

I’m honestly super impressed and to be honest shocked that an insurance company is this accommodating and efficient.

I’m honestly super impressed and to be honest , shocked that an insurance company is this accommodating and efficient.

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

Simple process with quick response

Simple process with quick response

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

The service was wonderful

The service was wonderful

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

V always very understanding and sympathetic

V always very understanding and sympathetic

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

Very fast with claim

Very fast with claim

Insurer: Trupanion Canada

By:

Useful

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