Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,730

Customer Service 77,038

Price Satisfaction 23,511

Other 15,648

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26011 - 26020 of 77038 results

January 10, 2022

Great Customer Service

We got Spot for our flat coat Albus and we have been lucky enough that he hasn’t needed to use his accident coverage. We got the preventative package too and just got reimbursed for one of his wellness visits. Customer service has been great and submitting our claim was a breeze! We love Spot 🐶

Insurer: Spot Canada

By: Lexie

Useful

Verified January 10, 2022

Trupanion has been a godsend

I'm so grateful that I can care for Wally while he has cancer without having to do that horrible math of 'can I afford to do this?' Claims are processed really quickly and I appreciate that there's no cap on care. I will be sure to use Trupanion with other animals I adopt in the future. Thank you!

Insurer: Trupanion

By: Jennifer

Useful