Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified January 10, 2022

Very helpful

Very helpful

Insurer: Trupanion

By:

Useful
Verified January 10, 2022

Also had great customer service

Also had great customer service

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Always a pleassure to work with

Always a pleassure to work with

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Great to deal with always knowledgeable

Great to deal with always knowledgeable

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

I have no reason to complain yet and I have received prompt and courteous service from Shannon.

I have no reason to complain yet and I have received prompt and courteous service from Shannon.

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

I like the service and the direct billing.

I like the service and the direct billing. I feel you care about my pet!

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Rebecca was exceptionally helpful.

Rebecca was exceptionally helpful.

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

They are always so helpful

They are always so helpful

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Very engaged and helpful with customers.

Very engaged and helpful with customers. Trupanion agents always seem excited about their jobs, the Pet services they offer...

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Very good; efficient and prompt.

Very good; efficient and prompt.

Insurer: Trupanion Canada

By:

Useful

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