Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Parce que lorsque chaque fois que je t_l_phone ou que je chat avec un conseiller je re_ois toujours des r_ponses _ mes questions.
Parce que lorsque chaque fois que je t_l_phone ou que je chat avec un conseiller, je re_ois toujours des r_ponses _ mes questions. Le conseiller m'a rassur_ et bien accompagn_ dans mes d_marches de r_clamation. Merci beaucoup _ Noreen et _ Kat pour leurs aides pr_cieuses.
Insurer: Trupanion Canada
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Excellent experience.
Excellent experience. I have recommended Trupanion to two people who have enrolled. Takes the pressure off a troubling situation. Thank you.
Insurer: Trupanion Canada
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Bon service
Excellent service client, efficace et sans d_tour.
Insurer: Trupanion Canada
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friendly efficient caring
friendly, efficient, caring
Insurer: Trupanion Canada
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Handled quickly and fairly.
Handled quickly and fairly.
Insurer: Trupanion Canada
By:
Friendly & Efficiently Phone Enrollment
I been wanting to settle on an Insurance for my kitten, recommended by my Vet. just didn't have time to sit down to interactive with ur emails....Finally the one with the subject line "Last Day..." spurred me to open the email Was glad for the toll number to call. Was glad for the immediate friendly youthful voice who answered,. The enrollment was swift & efficient, unlike what I had thought a lengthy ordeal. I was pleasantly aurprised!!!
Insurer: Trupanion Canada
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La meilleure _ mon avis.
J¡¦ai d_j_ _t_ avec vous, mon dernier petit chien je suis all_e avec Desjardins et je n¡¦ai pas aim_. J¡¦aime que vous payer les frais directement. Merci
Insurer: Trupanion Canada
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James was great!
James was great! Super helpful and compassionate
Insurer: Trupanion Canada
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Loved my experience!
Loved my experience! This insurance saved me when my cat was sick
Insurer: Trupanion Canada
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This was my first set of claims: The process was straightforward and the phone support team was very helpful and answered all of my questions.
This was my first set of claims: The process was straightforward and the phone support team was very helpful and answered all of my questions. Most claims were paid in less than 24 hours. I would highly recommend Trupanion to my friends and colleagues.
Insurer: Trupanion Canada
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