Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Can I give higher than a 10???
I have had pets all my life, but this is the first time I ever used pet insurance. I researched many companies, and Lemonade got the strongest reviews. And everyone was right. I have a puppy who has had to visit the vet multiple times over the past 6 months. Each time, it took maybe 5 minutes to upload my claim over my phone, and Lemonade reimbursed me directly to my checking account within seconds. SECONDS!!! And as an added benefit, they donate profits to charities. Wow!!! I have recommended them to everyone I know, and now I am recommending them to you as well.
Insurer: Lemonade
By: April
Always great service and quick response
Always great service and quick response
Insurer: Trupanion Canada
By:
Knowledgeable and Very nice
I was very happy with the assistance and advice given to me on the phone ,during the sign up .
Insurer: Trupanion Canada
By:
Quick answer and personal tips
Quick answer and personal tips
Insurer: Trupanion Canada
By:
Really fast service and easy claim Process.
Really fast service and easy claim Process. Very happy with Trupanion.
Insurer: Trupanion Canada
By:
Great service!
Service was extremely good, the customer service representative was very friendly and took the time to answer all my questions.
Insurer: Trupanion Canada
By:
Since first claim with Trupanion they have become a true partner in the ongoing health care of our dog Tango.
Since first claim with Trupanion they have become a true partner in the ongoing health care of our dog Tango. He is a relatively healthy dog but does unfortunately have some long term health issues. Having trupanion coverage has reduced our worry in our ability to provide him with quality care when it is needed. Thank you very much.
Insurer: Trupanion Canada
By:
Great experience
The one I spoke with was very helpful and pleasant and very easy to understand
Insurer: Trupanion Canada
By: