Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
Other Categories
Very pleased with all my dealings with Trupanion
Very pleased with all my dealings with Trupanion
Insurer: Trupanion
By:
Answered all our questions quickly and clearly.
Answered all our questions quickly and clearly.
Insurer: Trupanion Canada
By:
Great signup experience
Easy to sign up, agent was very clear, direct billing at vets office, choose your deductible
Insurer: Trupanion Canada
By:
Peace of mind.priceless!
Enrolment completed by ph. Agent was very helpful n answered all my questions. Explained coverage in detail.
Insurer: Trupanion Canada
By:
Everything is looked after quickly.
Everything is looked after quickly. My aging dog is treated carefully and your help allows me to always get an immediate treatment despite what the cost might be. I am very appreciative.
Insurer: Trupanion Canada
By:
Great product for a great price.
Great product for a great price. Friendly staff!!!
Insurer: Trupanion Canada
By:
I just never have had any problem with being treated fairly for any of Lola's claims.
I just never have had any problem with being treated fairly for any of Lola's claims. It is a pleasure dealing with Trupanion. Our latest claim was for a surgery Lola had to have and everything we expected regarding coverage was paid so we were and always are able to budget our costs based on the Trupanion coverage. This sounds like the same old same old but in this case I can honestly say I would recommend Trupanion to any pet owner for the way they conduct their business, their professionalism, and ultimately for the care they show our pet through the coverages they provide. I should add that within three days of any claim being received the share Trupanion pays is in my bank account and I find the premiums reasonable given the coverages they provide.. I wish my own group insurance was this good !!!
Insurer: Trupanion Canada
By:
impressed
I was very impressed both times I have talked with someone from Trupanion. All my questioned were answered.
Insurer: Trupanion Canada
By:
Trupanion makes the process so incredibly easy and stress free.
Trupanion makes the process so incredibly easy and stress free.
Insurer: Trupanion Canada
By:
very friendly and efficient
very friendly and efficient
Insurer: Trupanion Canada
By: