Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified February 03, 2022

Overall great service

Overall great service

Insurer: Trupanion Canada

By:

Useful
Verified February 03, 2022

Great service

Great service

Insurer: Trupanion

By:

Useful
Verified February 03, 2022

Very pleasant and helpful.

Very pleasant and helpful.

Insurer: Trupanion

By:

Useful
Verified February 03, 2022

Been with Trupanion for 8 years and they are so nice and easy to deal with.

Been with Trupanion for 8 years and they are so nice and easy to deal with.. I¡¦ve never had any issues

Insurer: Trupanion Canada

By:

Useful
Verified February 03, 2022

Piper Gets Insured

Excellent personal interaction with the customer

Insurer: Trupanion Canada

By:

Useful
Verified February 03, 2022

Excellent service and peace of mind!

Excellent service and peace of mind!

Insurer: Trupanion Canada

By:

Useful
Verified February 03, 2022

I¡¦ve had a number of interactions and communications with Trupanion and they¡¦ve all been positive experiences

I¡¦ve had a number of interactions and communications with Trupanion and they¡¦ve all been positive experiences

Insurer: Trupanion Canada

By:

Useful
Verified February 03, 2022

Matt was pleasant and up to finding out why information on my file had been inaccurately ¡¦updated¡¦.

Matt was pleasant and up to finding out why information on my file had been inaccurately ¡¦updated¡¦.quick, competent pleasant

Insurer: Trupanion Canada

By:

Useful
Verified February 03, 2022

Awesome Customer Service

My experience with the person I spoke to was awesome.

Insurer: Trupanion Canada

By:

Useful
Verified February 03, 2022

Quick and easy claim review and coverage.

Quick and easy claim review and coverage. So appreciative, especially when you have enough stress worrying about your pet!

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.