Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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As always Trupanion comes through with great service!
As always, Trupanion comes through with great service!
Insurer: Trupanion Canada
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Thank you
Because you explained everything so you could understand thank you thank you
Insurer: Trupanion Canada
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Knowledgeable Staff
Telephone representative was very knowledgeable, professional, and personable. She put me at ease and allowed me to ask as many questions as I wanted.
Insurer: Trupanion Canada
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the lovely online chat representative
the lovely online chat representative
Insurer: Trupanion Canada
By:
Trupanion Sign-up Experience
The person I was speaking with was knowledgeable and responded to all of my questions, on the phone, and in a few follow-up e-mails.
Insurer: Trupanion Canada
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Very helpful gave lots of advice as well as she made me feel confident in applying for benefits for my Berkeley.
Very helpful, gave lots of advice, as well as she made me feel confident in applying for benefits for my Berkeley. Thank you
Insurer: Trupanion Canada
By:
Very quick sevice
Very quick sevice
Insurer: Trupanion Canada
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You are great with processing the claims which helps our dog suffering with infected ears.
You are great with processing the claims, which helps our dog suffering with infected ears. Thank you.
Insurer: Trupanion Canada
By:
Answered all questions and was kind!
Answered all questions and was kind! Thanks for making the process easy!
Insurer: Trupanion
By:
As always Trupanion was there to thoughtfully process our claim.
As always Trupanion was there to thoughtfully process our claim. They always seem more pleased to be able to pay a claim than to look for reasons not to, like other companies. We are happy with Trupanion and Dexter our Basset, sends many thanks.
Insurer: Trupanion
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