Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Dog diagnosed with cancer and you guys handled the payments directly to my vet.
Dog diagnosed with cancer and you guys handled the payments directly to my vet. Very professional and fast
Insurer: Trupanion Canada
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Every contact so far has been negative or denied - we’re prob going to cancel and will tell anyone who will listen NOT TO BOTHER with this insurance.
Every contact so far has been negative or denied - we’re prob going to cancel and will tell anyone who will listen NOT TO BOTHER with this insurance. Thanks for asking
Insurer: Trupanion Canada
By:
Mrs Paquette
Great service
Insurer: Trupanion Canada
By:
Her tone of voice made us feel happy & comforting and she responded to our question quickly .
Her tone of voice made us feel happy & comforting and she responded to our question quickly .I liked the fact that she referred to our dogs name as a part of the family
Insurer: Trupanion Canada
By:
Bonne expérience!
Je suis satisfaite d’avoir pu être servie en français et que l’on puisse répondre à mes questions!
Insurer: Trupanion Canada
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People at customer support always so friendly and helpful
People at customer support always so friendly and helpful
Insurer: Trupanion Canada
By:
Polite quick and efficient staff
Polite, quick and efficient staff
Insurer: Trupanion Canada
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Quick reliable service/payment
Quick reliable service/payment
Insurer: Trupanion Canada
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Quick response appreciated
Quick response appreciated
Insurer: Trupanion Canada
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thank you professional service with no running around.
thank you, professional service with no running around. Your reputation is true to form.
Insurer: Trupanion Canada
By: