Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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The people I dealt with were very helpful.
The people I dealt with were very helpful.
Insurer: Trupanion
By:
The process from submission (very quick and easy) to being updated daily on my claim was quick.
The process from submission (very quick and easy) to being updated daily on my claim was quick.
Insurer: Trupanion
By:
During a time of high anxiety when our pup was very sick our claim was handled professionally processed quickly and fair.
During a time of high anxiety when our pup was very sick, our claim was handled professionally, processed quickly and fair. Appreciate the support.
Insurer: Trupanion Canada
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My claim was hassle free and handled very quickly and I was reimbursed before I knew it!
My claim was hassle free and handled very quickly and I was reimbursed before I knew it!??
Insurer: Trupanion Canada
By:
Truly Happy
The woman whom I spoke to was very pleasant, could tell she had a smile on her face and was knowledgeable and willing to answer all my questoins.
Insurer: Trupanion Canada
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Trupanion has always been great to deal with.
Trupanion has always been great to deal with. Submitting claims is fast & easy, their communication & payment systems are transparent and very prompt. So happy I went with Trupanion! Would definitely recommend.
Insurer: Trupanion Canada
By:
Very easy process
Very easy process
Insurer: Trupanion Canada
By:
Your claims process is easy and I am reimbursed very timely.
Your claims process is easy and I am reimbursed very timely. Your service is excellent.
Insurer: Trupanion Canada
By: