Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified March 06, 2022

Always great service every single time Trupanion is the best in the business

Always great service, every single time, Trupanion is the best in the business

Insurer: Trupanion

By:

Useful
Verified March 06, 2022

Trupanion always processes our claims in a timely manner their customer service is excellent!

Trupanion always processes our claims in a timely manner, their customer service is excellent!

Insurer: Trupanion

By:

Useful
Verified March 06, 2022

Although this is the first time i have bought insurance i found the whole process quite easy Jax ended up have to have surgery on his shoulder and the claim process was easy and quick.

Although this is the first time i have bought insurance i found the whole process quite easy, Jax ended up have to have surgery on his shoulder and the claim process was easy and quick.

Insurer: Trupanion Canada

By:

Useful
Verified March 06, 2022

Easy signup

Easy signup

Insurer: Trupanion Canada

By:

Useful
Verified March 06, 2022

I always have a great experience with Trupanion.

I always have a great experience with Trupanion. They quick, easy and you get your money back really quickly

Insurer: Trupanion Canada

By:

Useful
Verified March 06, 2022

I was pleasantly surprised that Trupanion covered as much as they did for Chiquita’s recent dental treatment.

I was pleasantly surprised that Trupanion covered as much as they did for Chiquita’s recent dental treatment.

Insurer: Trupanion Canada

By:

Useful
Verified March 06, 2022

It was excellent .

It was excellent . Hassle free , no stress

Insurer: Trupanion Canada

By:

Useful
Verified March 06, 2022

Knowledgeable and friendly

The representatives are happy to explain coverages and very helpful.

Insurer: Trupanion Canada

By:

Useful
Verified March 06, 2022

I have not had to file a claim in some time; however as in the past my claim was handled fairly and efficiently.

I have not had to file a claim in some time; however, as in the past, my claim was handled fairly and efficiently. I have recommended Trupanion to many of my friends & relatives.

Insurer: Trupanion

By:

Useful
Verified March 06, 2022

Claim was handled quickly and professionally.

Claim was handled quickly and professionally. I have had Trupanion for 5 years and it has been a great experience. They always do what they promise to do.

Insurer: Trupanion

By:

Useful

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