Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Communicative and efficient.
Communicative and efficient.
Insurer: Trupanion Canada
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Friendly Help!
Friendly service and very helpful in making me understand.
Insurer: Trupanion
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Trupanion handled my phone call inquiring as to whether they received the invoice from the Veternarian office which it turns out they did not helped me to upload the invoice I had received from the Veternarian and promptly handled my claim.
Trupanion handled my phone call inquiring as to whether they received the invoice from the Veternarian office which it turns out they did not, helped me to upload the invoice I had received from the Veternarian, and promptly handled my claim.
Insurer: Trupanion
By:
Easy to submit claims and great service
Easy to submit claims and great service
Insurer: Trupanion Canada
By:
Everyone one the phone is so helpful
Everyone one the phone is so helpful
Insurer: Trupanion Canada
By:
Excellent service
Excellent service
Insurer: Trupanion Canada
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Excellent service in every aspect.
Excellent service in every aspect. I recommend Trupanion to everybody.
Insurer: Trupanion Canada
By:
Très bon service
Excellent service, très sympathique, information très claire. Dommage que le site soit en anglais uniquement.
Insurer: Trupanion Canada
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Great policy great plans and awesome staff!
Great policy, great plans, and awesome staff! (Becca was incredible!)
Insurer: Trupanion Canada
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I have always had excellent efficient service.
I have always had excellent efficient service.
Insurer: Trupanion Canada
By: