Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Easy claims, great customer service
I highly recommend Lemonade for pet insurance. Customer service is very responsive and super nice. Filing a claim is quick and easy. I have no complaints, they are excellent!
Insurer: Lemonade
By: Paul
Fast, easy to access, and excellent service
Excellent service and fast fund transaction. Soo easy to place claims. The best pet insurance ever!!
Insurer: Lemonade
By: Nancy
Communicative and efficient.
Communicative and efficient.
Insurer: Trupanion Canada
By:
Friendly Help!
Friendly service and very helpful in making me understand.
Insurer: Trupanion
By:
Trupanion handled my phone call inquiring as to whether they received the invoice from the Veternarian office which it turns out they did not helped me to upload the invoice I had received from the Veternarian and promptly handled my claim.
Trupanion handled my phone call inquiring as to whether they received the invoice from the Veternarian office which it turns out they did not, helped me to upload the invoice I had received from the Veternarian, and promptly handled my claim.
Insurer: Trupanion
By:
Easy to submit claims and great service
Easy to submit claims and great service
Insurer: Trupanion Canada
By:
Everyone one the phone is so helpful
Everyone one the phone is so helpful
Insurer: Trupanion Canada
By:
Excellent service
Excellent service
Insurer: Trupanion Canada
By:
Excellent service in every aspect.
Excellent service in every aspect. I recommend Trupanion to everybody.
Insurer: Trupanion Canada
By:
Très bon service
Excellent service, très sympathique, information très claire. Dommage que le site soit en anglais uniquement.
Insurer: Trupanion Canada
By: