Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very unethical company
Very unethical company. Insured my cat as a kitten with them for 90% reimbursement and $100 deductible. She just turned 10. Almost immediately after putting in my first “big” claim for an Echocardiogram, I got an email stating that my premium would double and go to $114 a month at my renewal. After paying that high premium for a year, I got a letter saying they were reducing my coverage to 70% reimbursement and increasing my deductible to $500. So basically I paid my premium for 10 years to cover things as my pet gets older. Now after turning 10 and being diagnosed with a heart murmur when I need the coverage the most, they reduce my coverage. And now I can’t switch companies because her heart murmur will be a pre-exhausting condition.
Insurer: Healthy Paws
By: Danielle
Murphy's Heart condition
I have a goldendoodle and decided early on to get Pet Insurance through Pets Best. It was one of the best decisions we have ever made. A year later, Murphy was diagnosed with congestive heart failure and needed an operation, and on monthly medication. Pets Best Insurance has been a godsend b/c if it were not for them, our pet medical bill would be overwhelming. Pets Best has been a pleasure to work with.
This is a joke I’ve paid for this…
This is a joke I’ve paid for this insurance for both my dogs for two years yet when I turn in a claim one time for them they don’t pay out what they say they would and I’ve still seen nothing . Now I try to cancel and they will not even cancel plan. I think it’s nothing but a rip off
Insurer: Embrace
By: tiffany
Great Coverage With Fast Service
The claims process is super fast and they pay the Vet directly. I've needed them for a serious illness previously and they really came through for us.
Insurer: Trupanion
By: Customer Jeff
Quick, no hassle claim reimbursement.
tl;dr, Healthy Paws completed the claim and covered my little dog's surgery within 24 hours of filing. No hassle, just a quick and easy reimbursement. I've been a customer for about 12 years and this is the first time I've filed a claim for reimbursement. I'm very pleased with the responsiveness and the service I received.
Insurer: Healthy Paws
By: Jim M.
I have been paying insurance for 6…
I have been paying insurance for 6 years and the first time I need it ... They pay nothing. It is a joke. I submitted over $1300.00 in bills and they approved ZERO that's right nothing!
Insurer: ASPCA
By: Laurie Abikasis
Healthy Paws was invaluable to me and…
Healthy Paws was invaluable to me and my pup. It was a difficult situation but his illness seems to be resolved and healthy paws was so easy to use. Reimbursement was quick and very easy. Hopefully my pup will fully recover.
Insurer: Healthy Paws
By: Betty Ayotte
A surprisingly easy and quick process
Submitting the invoices in the medical records was easy. The review was extremely quick and the refund was very quick as well. The whole process was just easier than I expected.
Insurer: Healthy Paws
By: Joliz
This is the first time I’ve had to use…
This is the first time I’ve had to use Trupanion. I brought my cat to my vet and the same day had to bring her to the hospital. I submitted both invoices the next day. They sent me 2 checks the next week. I called them with questions. They were wonderful explaining everything to me.
Insurer: Trupanion
By: Donna
Easy filing and quick payment
The filing of the claim was very easy. It was processed quickly and I was paid within days of filing.
Insurer: MetLife
By: Tiffany Osmanski