Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Horrible coverage and payment with claims
My Golden (2yr old) has ingesting issues. Loves to explore and will swallow whatever looks fun. I currently have Pets Best insurance and HATE it. When I brought her in to emergency they gave her something to throw it up, no surgery and she was out of there in 15min. Bill was $628. Pets Best sat on my claim for 25 days before denying the claim. Referred me to Section 9-C.14 . Because it had happened twice in the past 18 months they wouldn't cover it. Not surprisingly they waited until my next premium had been paid before they denied it. I'm switching to Pumpkin Pet Insurance. They said they would have covered it and there isn't a limit on occurrences. Other claims I've filed with Pets Best take FOREVER to be paid out.
Insurer: Pets Best
By: Eric
No payment sent.
I submitted our puppy's surgery he had 3 lumps removed costing almost 2000.00 they separated all three lumps into three deductibles and didn't pay me a penny. I have 800.00 deductible so I was expecting some reimbursement but GOT NOTHING. Do not recommend this company
Insurer: Trupanion
By: M Steinberg
The people I dealt with and the prompt…
The people I dealt with and the prompt claim services
Insurer: Fetch
By: Bob
Delivers what is stated in policy with easy claims process.
Polite and knowledgeable customer service support. Prompt response to claims.
Insurer: Pumpkin
By: LC
PetsBest Took Care of Us!!
I feel that PetsBest took their time to review our claim and communicated with us throughout the process. We were extremely pleased with the fair and positive results to cover all the medical expenses minus the grooming (nail trim). We are glad we did our due diligence when choosing our new pet insurance after seeing how this first claim was processed. Thank you
We had to take out dog to the emergency…
We had to take out dog to the emergency hospital for an illness and the pre approval and instant payment features were wonderful. Really takes the stress off of us know that we weren’t staring down a large vet bill so we could make better decisions for our dog.
Insurer: Trupanion
By: Margo
Don't choose Pet's Best
Horrible. They take forever and turn down claims, saying that the can't get records, yet they are able to get records for a cheaper claim. I pay over $100 a month and they keep raising the rate..... BUT HAVE NEVER PAID OUT A PENNY TO ME.
Insurer: Pets Best
By: Lisa
Very quick processing of my claim
Very quick processing of my claim
Insurer: Pumpkin
By: Kelly
It was very easy to submit my claim
It was very easy to submit my claim. I really like having the option to have the payment direct deposited. My claims were processed very quickly. Overall a great experience!
Insurer: Pumpkin
By: Julie
Kiwi is lil' but could always use BIG…
Kiwi is lil' but could always use BIG coverage!
Insurer: MetLife
By: customer