Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


February 13, 2026

Fetch is an absolute SCAM...

Fetch is an absolute SCAM.... DO NOT go ahead with this company. Denied my dogs knee surgery, even though the knee was completely healthy during the $1,800 in insurance premiums they collected. They require a medical exam prior to accepting your dog, but they don't tell you what will be excluded if you ever file a claim (although they claim "everything is covered", that is an absolute lie), they keep that info to themselves to they can go ahead with denying your re-imbursement and scamming you.

Insurer: Fetch

By: customer

February 13, 2026

this was super easy to get a quote and…

this was super easy to get a quote and had all the options I want and need for my boy, and was easily able to build my plan

Insurer: MetLife

By: SIERRA

February 13, 2026

Trupanion is NOT GOOD

Trupanion is the worst of the pet insurance policies. They have denied every basic claim i have ever made and i have had to go back and fight them all. Eventually they paid. But they don’t do it out of obligation or good will. There are so many better and more affordable companies out there. Do not waste your time with trupanion. Even my veterinary office has changed who they recommend.

Insurer: Trupanion Canada

By: Lanny Annie

February 13, 2026

The process over all is very easy and…

The process over all is very easy and not complicated. Communication from MetLife was very much appreciated each step along the way as far as submission confirmation, updates, and completion. The claims were processed quicky as well as the reimbursement. All of this is a huge plus and reflective of great customer service. Thank you.

Insurer: MetLife

By: Tracy D.

February 13, 2026

Excellent company. Great customer service. I would recommend Met Life for all your insurance needs.

Great experience with services and it’s very easy to file insurance claims.

Insurer: MetLife

By: DEGEERE, WAYNE

February 13, 2026

Fast and Easy!

Fast and easy!

Insurer: MetLife

By: Ashley

February 13, 2026

Submitting a claim is fast and easy

Submitting a claim is fast and easy. And the claim is paid within just a few weeks. I couldn't be happier with the whole experience.

Insurer: MetLife

By: Unhappy Customer

February 13, 2026

Most of my reimbursement claims are…

Most of my reimbursement claims are denied on the grounds of a pre-existing condition. This denial is based on a previous report from a university veterinary hospital mentioning suspected illnesses before the dog was adopted, but this report draws no conclusions. I am seriously considering cancelling this insurance.

Insurer: MetLife

By: Jeff Gomes

February 13, 2026

Initially ok, but then improved.

The experience wasn't great at the beginning, due to delays from what is posted about your turn around time. I had to follow up with your team several times to get my claims processed after several weeks of waiting. Once I reached out they were processed within two days. I appreciate that.

Insurer: Pumpkin

By: Michael Liptak

February 13, 2026

Great comfort in knowing we have Pumpkin

I had to rush my cat Missandei to the emergency vet hospital late one evening. It was scary not knowing what was wrong with her. It was a great comfort to know that she had Pumpkin Pet Insurance. I also love the easy of being able to submit claims online through their app.

Insurer: Pumpkin

By: TERESA JONES

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