Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Healthy Paws has always been excellent!
Healthy Paws has always been excellent to us & our many, many, rescued & adopted pets insured by them since 2017! Good communication, quick turnaround times, easy upload process, reasonable about claims, even when we've had more claims in 1 year vs another (due to senior dogs being sick)... Thank you HP!
Insurer: Healthy Paws
By: Sutton's Southern Pet Retreat
Discourages adoption
We adopted a dog with no known health issues (he had a veterinary exam from the rescue nonprofit). The rescue required we take him to our own vet within two weeks of adoption so we did that. At our very first visit, our vet noticed signs of rear leg pain (she speculated possibly just strain from his weight, arthritis, or injury). We later found out that he had two torn acls. Because of the requirement of our rescue and the waiting period for the insurance, this was considered a pre-existing condition and they said that nothing related to his legs would be covered (even if he developed arthritis later - the scans showed no arthritis currently). I do understand that this was a preexisting condition, it just wasn’t known to us. It was frustrating that we tried to do the right thing by adopting and were penalized for a history we had no way of knowing and was not disclosed to us (the rescue should have known about it). I wish Spot would consider additional policies that are fairer to rescue dogs because frankly the current policies discriminate against them.
Insurer: Spot
By: M. Lang
Easy to use claim process
Easy to use claim process. Quick response and disposition of the claim. Fully covered wellness provided puppy care.
Insurer: Pumpkin
By: Joseph
Spot has incredible customer service…
Spot has incredible customer service and delivers claim payments quickly and efficiently.
Insurer: Spot
By: Lacey
So thankful for Spot Pet Insurance
So thankful for Spot Pet Insurance. The insurance and the ease of uploading the claims is so easy. Great company!!
Insurer: Spot
By: Laura Courtley-Todd
Thank You Pets Best
Thank You Pets Best! I have been with Pets Best for 9 years. I got it when my dog was just a puppy. They have been great! Fast and efficient with claims. Illnesses and accidents happen unfortunately. It's given me such peace of mind to know I can take my dog to the vet and not have to worry as much about how much are tests and treatments are going to cost me!!
Insurer: Pets Best
By: Katie
Thankful
Thankfully, this was my first time using the insurance, and the process couldn't have been easier or smoother. Claims were paid exactly as advertised, everything was clear, and the process was fast.
Insurer: Pets Best
By: alan jacobson
MetLife improved our dog’s life
MetLife helped us pay for a critical surgery for our dog which will vastly improve his quality of life. This company is caring and it’s so simple to submit receipts, we got the verdict back quickly, and we were so pleased with the outcome. Now we can focus on our dog’s recovery and not have to worry about bills. We couldn’t be happier with this service and we’re so happy we went with MetLife.
Insurer: MetLife
By: natalie
Consistent business and thats rare
Consistent, quick, and easy. Been with metlife since we got our 4 yr old baby girl at barely 12 weeks old. Always been easy to make claims. Coverage is unparalleled to the rest. Definitely recommend.
Insurer: MetLife
By: Sarah S
Claims process was easy and worked…
Claims process was easy and worked quickly.
Insurer: MetLife
By: JR in WV