Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


January 29, 2018

Great company

I’m always paid out what’s agreed upon per my plan. Quick and friendly service

Insurer: Embrace

By: Gre

Useful
January 29, 2018

Django’s kidneys

My Django had a kidney crisis in October 2016. He was diagnosed with chronic kidney disease a few months later. Embrace has been there for us all the way through. He’s had fluid therapy, as well as daily medication ever since. Embrace helped us get him to a specialist and a nutritionist, in addition to regular check ins with our veterinarian. Customer service has been friendly and helpful, and our many claims have been approved typically rather quickly. I recommend Embrace to anyone with pets. You just never know what they’ll need. I never want to make a decision about Django’s care based on financial factors, and Embrace helps with that peace of mind. Django is 12 1/2 now. He naps more than he used to, but is a happy, affectionate doodle :)

Insurer: Embrace

By: Louise

Useful
January 29, 2018

Less stress when you have a sick child

Both of our furry children became ill at the same time. Thanks to Embrace they were able to get treatment without any further worries.

Insurer: Embrace

By: Pam

Useful
January 29, 2018

I am mostly disappointed that...

I am mostly disappointed that there are restrictions on what vet expenses are covered by the policy. I believe the quality of the pet's life is important and I had surgery performed on my Pekingese so that 4 years old he would not be faced with being lame

Insurer: AKC

By: Dian

Useful
January 29, 2018

The claim was submitted by the animal hospital with ease.

The claim was submitted by the animal hospital with ease.

Insurer: Trupanion Canada

By: Elizabeth

Useful
January 29, 2018

quick responses,

quick responses, amount of coverage, reasonable premiums, ease of service (Trupanion Express), recommended by my vet.

Insurer: Trupanion Canada

By: Laurie

Useful
January 29, 2018

Murrayhill vet clinic recommended Trupanion and I'm so grateful

Murrayhill vet clinic recommended I get Trupanion some years back when Sapphara needed dental surgery. I’ve had pets all my life without insurance and decided I’d get this for obvious reasons, to give my pet the best care possible. Some years went by and Sapphara was very healthy, then within 24 hours she was deathly ill and Murrayhill was so spot on getting a diagnosis and helping me with the insurance claims even from the emergency clinic... I was so nervous and sad about my kitty and the cost of care and so grateful to have this insurance. I recommend Trupanion insurance for all pet owners and am happy to report that Sapphara is improving and home. Thank you so much to Trupanion and Murrayhill Vet Hospital....Sapphara Kitty and Merrily Wagner

Insurer: Trupanion

By: Merrily

Useful
January 29, 2018

I love the service I receive at Trupanion.

I love the service I receive at Trupanion. Everyone is so friendly and informative. My claims are always processed in a timely manner. You always ask me how Elliott, my Chow Chow, is doing. Thank you for all you do!

Insurer: Trupanion

By: Karen

Useful
January 29, 2018

It was so nice and reassuring speaking with Camille.

It was so nice and reassuring speaking with Camille. I appreciated her compassion and her time in explaining all of my questions. I could not recommend Trupanion more, especially as we go through a health crisis with our beloved pet. It is so comforting to know that the money can be taken out of consideration with pursuing care and treatment.

Insurer: Trupanion

By: Marla

Useful
January 29, 2018

Camille was wonderful.

Camille was wonderful. Still skeptical as to why some fees are not paid.

Insurer: Trupanion

By: Susan

Useful

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