Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


February 22, 2018

Worth it for the coverage

A little pricey but it’s worth it for the coverage . You do get your refund checks back very quickly as opposed to other insurance companies

Insurer: Trupanion

By: Barbara

Useful
February 22, 2018

A little pricey but it’s worth it for the coverage .

A little pricey but it’s worth it for the coverage . You do get your refund checks back very quickly as opposed to other insurance companies

Insurer: Trupanion

By: Barbara

Useful
February 21, 2018

I Love love love this company!

I've had other pet insurance companies in the past who claimed to have great coverage. That was never the case. Embrace is really what they say they are... clear cut insurance with no hidden sublimits or fine print (and believe me I looked for it!). I submitted a claim recently that my prior insurance company would've cut and denied parts of. Embrace accepted the claim, and paid it minus my deductible and copay. Simple as that. For me, that's A HUGE promise for them to keep and they did!! Highly recommend them to anyone!!!

Insurer: Embrace

By:

Useful
February 21, 2018

Very good customer service. Claims are processed quickly.

I've had a very good experience with Embrace. Customer service is very helpful and knowledgeable. The claims are processed quickly. It's very easy to upload the invoices.

Insurer: Embrace

By: Fiona

Useful
February 21, 2018

Always takes care of my furry babies

I have had ASAPCA health insurance for several years. The plans i have pay for just about everything including physical therapy. I do the direct deposit and file claims online so it's quick and painless.

Insurer: ASPCA

By: Alysa

Useful
February 21, 2018

Takes time but they get the job done

I have been working with Chanel for several weeks to get all the paperwork submitted from the vets, she was very very helpful and gave excellent suggestions on how to get the clinics moving on submitting. Once notes were attained, processing was good. Premiums are average, other companies are higher and some are lower, but one gets what they pay for.

Insurer: Embrace

By: Neil

Useful
February 21, 2018

Nationwide's pet coverage has been excellent.

We purchased our policy for Reign when he was a puppy. We've had a few medical issues along the way and recently had him neutered at 1 year of age. All of out claims have been paid promptly and without any hassles. We are very happy with Nationwide and have recommended it to 2 other friends so far!

Insurer: Nationwide

By: Karyn

Useful
February 21, 2018

Have used others - Pets Best really IS the BEST!

I used a company that took 4 months to reimburse a $4,000 claim. Used another one that had a deductible of $250 PER INCIDENT (always read the fine print!). Pets Best is far and away the best company out there. Claims are easy to submit, they have not denied anything I thought they would cover, and they pay directly into my bank account always within 4 days! There are so many ways an insurance company can "get" you, but Pets Best seems to really care about the pet and the owner. I've called a time or two to clarify coverage, and they have always been very nice and helpful (and easy to reach). I cannot recommend PetsBest highly enough and have, in fact, recommended them friends and people sitting in the vet's office knowing they're facing huge vet bills. Insurance is so important so you never have to choose between saving your pet and financial ruin!

Insurer: Pets Best

By: Tina

Useful
February 21, 2018

This is the best valueless insurance combined with the best customer service!

This has been the best value pet insurance policy combined with the best customer service. My claims were processed with ease online and within 2-3 days. I also received follow up phone calls asking if my puppy was doing better and could they help in any other way.

Insurer: ASPCA

By: Angela

Useful
February 21, 2018

Fair and ethical pet insurance company

Now that vets have all the same tools as people doctors (MRIs, lab tests, radiation, chemo,etc.) vet bills run pretty high. When Molly was a pup we decided to get insurance. After researching it and comparing we settled on Embrace and I’ve been very pleased. I like that you only meet the deductible once per year (not per ailment) and they’ve always responded to claims within two weeks and never contested anything our vet sends them. Some years we may have paid out more than we used but other years it’s balanced out. I definitely recommend Embrace. I love the wellness policy too.

Insurer: Embrace

By: Deb

Useful

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