Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
Other Categories
I was very happy with a claim I made recently through my vet hospital and they were even able to direct bill Trupanion.
I was very happy with a claim I made recently through my vet hospital and they were even able to direct bill Trupanion. My dog was very sick and unfortunately didn’t not make it home. It was a very smooth and easy process to deal with Trupanion. There were no questions in regard to treatment and paid the hospital promptly which would mean I was not $4000 out of pocket. I highly recommend them.
Insurer: Trupanion Canada
By: Victoria
Carlos was fine but I called to see where 4 claims are in process and he told me everyone had the flu and so it would be a while before my claims were even assigned.
Carlos was fine, but I called to see where 4 claims are in process and he told me everyone had the flu and so it would be a while before my claims were even assigned.
Insurer: Trupanion
By: Addie
Karly was very helpful resolving long standing claims.
Karly was very helpful resolving long standing claims. I explained the situation to Karly who contacted the claims rep. The claims rep was able to finish the claims and get the reimbursement to me. Thank you Karly and unknown claims rep.
Insurer: Trupanion
By: Cheryl
great service very fair compensation for vet costs.
great service, very fair compensation for vet costs.Happy we got this plan
Insurer: Trupanion Canada
By: Dereth
I've been with Trupanion for 11 years and I am very happy with the service that they provide .
I've been with Trupanion for 11 years and I am very happy with the service that they provide .im so glad that I decided to get pet insurance when I got Piper .i have used it many times over the years .it had paid for itself many times over.and Piper is happy to have it.
Insurer: Trupanion Canada
By: Mary
I love Trupanion!
I love Trupanion! You have helped my dog who has IBD and needs daily medication and supplements so much. Because I have Trupanion, instead of working a second job to pay for her meds, I can be with her instead. That's truly priceless!
Insurer: Trupanion
By: Elizabeth
I HOPE my dog's medical needs would be covered.
I HOPE my dog's medical needs would be covered. I am still not sure
Insurer: Trupanion
By: Ellen
I was satisfied with the entire process.
I was satisfied with the entire process. Just I was not informed that the office fee was not covered.
Insurer: Trupanion
By: Irene
Based on my call it was simple.
Based on my call, it was simple...well to me. I feel like I've been trying to get my pets tooth removed and NO vet out in the real world would remove it without a "dental cleaning." If you were to review our file you will see about 6 different claims for her tooth. I feel as a consumer that it should be covered by insurance as this isn't something that I chose to have done...but instead it was required by all vets. I just wanted to call and explain this to your representative and she told me to just submit the claim and it will not be covered because it is identified as a dental cleaning. I realize that this is your policy...but in all circumstances, not all are the same. Just wanted to have her look at our file and see what accommodations could be given?
Insurer: Trupanion
By: Louis
Trupanion has been fantastic over the years - they have helped keep my dogs alive with their financial backing for needed testing and treatment.
Trupanion has been fantastic over the years - they have helped keep my dogs alive with their financial backing for needed testing and treatment.
Insurer: Trupanion
By: Pam