Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
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Feel confident in coverage and grateful for the policy in case of emergency.
I have yet to need to redeem my insurance, but I am confident in my insurance coverage and grateful for the policy in case of emergency. All interactions with customer service have been great, but the increasing cost is the only reason I would be hesitant to recommend, especially if it continues to increase in price.
Insurer: Trupanion
By: Katharine
Trupanion reps are friendly, professional
Nikki did fine. The problem lies with my vet, who seems to be taking quite a long time to provide requested info that Trupanion needs in order to process my claim. Trupanion reps are friendly, professional and always ask about my Dallas, who is having medical issues.
Insurer: Trupanion
By: camille
Resolve mu issue quickly
I put in a claim online and I had 2 receipts. Apparently I sent 1 of them twice. Oops! the email back to tell me of my mistake was very quick which was extremely helpful because I was still on my computer to see it and I may not have come back to my computer for a few days because of work. So I was able to deal with it quickly. Camille was helpful because she found my mistake and I was able to resolve it quickly.
Insurer: Trupanion Canada
By: Debby
Too many exclusion
I do not agree with not paying the taxes, taxes are also part of the expenses for the pet owner, too many exclusions.
Insurer: Trupanion Canada
By: Julio
Always friendly honest and hassle free.
Always friendly, honest and hassle free. Very accommodating reps. Great coverage for my pup!
Insurer: Trupanion
By: Teah
Nikki did fine.
Nikki did fine. The problem lies with my vet, who seems to be taking quite a long time to provide requested info that Trupanion needs in order to process my claim. Trupanion reps are friendly, professional and always ask about my Dallas, who is having medical issues.
Insurer: Trupanion
By: camille
Always friendly honest and hassle free.
Always friendly, honest and hassle free. Very accommodating reps. Great coverage for my pup!
Insurer: Trupanion
By: Teah
I would have rated higher but I don't have any experience with any claims.
I would have rated higher, but I don't have any experience with any claims.
Insurer: Trupanion
By: Lauren
I put in a claim online and I had 2 receipts.
I put in a claim online and I had 2 receipts. Apparently I sent 1 of them twice. Oops! the email back to tell me of my mistake was very quick which was extremely helpful because I was still on my computer to see it and I may not have come back to my computer for a few days because of work. So I was able to deal with it quickly. Camille was helpful because she found my mistake and I was able to resolve it quickly.
Insurer: Trupanion Canada
By: Debby
I do not agree with not paying the taxes
I do not agree with not paying the taxes, taxes are also part of the expenses for the pet owner, too many exclusions.
Insurer: Trupanion Canada
By: Julio