Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
Other Categories
Slow Moving
I am very thankful for having insurance for my dog and grateful that Nationwide held up their end of the policy by paying 90% of my dogs eye surgery. But what I am unhappy with was how long it took to get the approval!! And wasn't impressed with customer support. Thanks Nationwide!
Insurer: Nationwide
By: Caroline
Fast and friendly as always
My claims were processed much sooner than the estimate and very courteously
Insurer: Embrace
By: Chris
Great customer service and very fast
Had nasal fungus. Bill exceeded $5k. Took 2 weeks to respond and embrace sent my money instantly.
Insurer: Embrace
By: Eric
The BEST pet insurance company.
Nationwide’s claim department is very quick on taking care of your claim payment. The process is simple and everything can be done on line. Would highly recommend this company.
Insurer: Nationwide
By: Cynthia
Very happy with Nationwide
Nationwide covered exactly what they said they would, and very promptly. One HUGE benefit is the 24 helpline. I got a very nice person on the phone to guide me on what to do after my girl ate another dog's antibiotics. She was able to find the toxicity level (saved me a $69 call to Poison Control) and suggested I go to the Emergency Vet. That vet knew nothing about what to do and called in with my reference number and talked to the Nationwide Vet to find out how to handle this. What a wonderful benefit. Thank you!
Insurer: Nationwide
By: Cathryn
Thanks for your support!
Our Dalmation has had insurance for a number of years with your company. We are grateful that she continues to have coverage as she is getting older than Most companies would take her. If I could say anything it would be for people to stick with the policy so that when the dog gets into their senior years they will be able to have coverage for the pet. When we first got the insurance we had Aura spayed and got the premium service, so she had the maximum amount of coverage. I believe it has been about eight years now on this plan. It has worked out for us putting the charges on our credit card and paying it back the covered amount when we get a check. This most recent visit was for an injury, and most all of it was covered. Thanks a bunch!
Insurer: Nationwide
By: Sheila
Feel confident in coverage and grateful for the policy in case of emergency.
I have yet to need to redeem my insurance, but I am confident in my insurance coverage and grateful for the policy in case of emergency. All interactions with customer service have been great, but the increasing cost is the only reason I would be hesitant to recommend, especially if it continues to increase in price.
Insurer: Trupanion
By: Katharine
Trupanion reps are friendly, professional
Nikki did fine. The problem lies with my vet, who seems to be taking quite a long time to provide requested info that Trupanion needs in order to process my claim. Trupanion reps are friendly, professional and always ask about my Dallas, who is having medical issues.
Insurer: Trupanion
By: camille
Resolve mu issue quickly
I put in a claim online and I had 2 receipts. Apparently I sent 1 of them twice. Oops! the email back to tell me of my mistake was very quick which was extremely helpful because I was still on my computer to see it and I may not have come back to my computer for a few days because of work. So I was able to deal with it quickly. Camille was helpful because she found my mistake and I was able to resolve it quickly.
Insurer: Trupanion Canada
By: Debby
Too many exclusion
I do not agree with not paying the taxes, taxes are also part of the expenses for the pet owner, too many exclusions.
Insurer: Trupanion Canada
By: Julio