Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


April 13, 2018

I have referred many people to Trupanion.

I have referred many people to Trupanion. I think you are wonderful and the coverage and customer service is great

Insurer: Trupanion Canada

By: Jan

Useful
April 13, 2018

Easy to send claims and incredibly helpful staff

Easy to send claims and incredibly helpful staff

Insurer: Trupanion

By: Heather

Useful
April 13, 2018

Always have been happy

Always have been happy with how quick I receive my money and plus you let me know you have the claim and that your working on it

Insurer: Trupanion Canada

By: Alison

Useful
April 13, 2018

My claims are stalled right now

My claims are stalled right now and no resolution in a week. No communication from adjuster

Insurer: Trupanion Canada

By: Tammy

Useful
April 13, 2018

Provide wonderful insurance coverage.

Provide wonderful insurance coverage. Fast returns when a claim is sent through Trupanion Express.

Insurer: Trupanion

By: Brittany

Useful
April 13, 2018

I genuinely appreciate the Trupanion program!

I genuinely appreciate the Trupanion program! My puppy had a tooth infection requiring dental surgery within 2 months of adopting him which was definitely an unexpected cost right off the start in addition to all the other start up pet fees and vet visits. It was a true relief that Trupanion assisted with the cost of his tooth correction. Thank you kindly!

Insurer: Trupanion Canada

By: Katreena

Useful
April 13, 2018

We have three pugs and they all have a Trupanion policy.

We have three pugs and they all have a Trupanion policy. Trupanion has been awesome for us, always the best customer service and coverage! Exceptional company.

Insurer: Trupanion Canada

By: Debbie

Useful
April 13, 2018

Quickly resolved

First experience using my insurance and it was pretty painless. Initially, it did get a little confusing because they placed the claim under the wrong pet but it was quickly resolved.

Insurer: Trupanion Canada

By: Darcy

Useful
April 13, 2018

I still am waiting for news of my reimbursement

I still am waiting for news of my reimbursement

Insurer: Trupanion Canada

By: Joe

Useful
April 13, 2018

It's been several weeks and I have yet to hear back

It's been several weeks and I have yet to hear back from Trupanion about my reimbursement claim. I paid APAW for the full invoice and was expecting Trupanion to reimburse me instead of APAW.

Insurer: Trupanion

By: Aleasa

Useful

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