Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


April 13, 2018

Surprisingly easy to use

Our dog tore his ACL back in November 2018. He had TPLO surgery that December after consulting with the surgeon on the best option. I was worried how submitting the claims would be for all these appointments. I was surprised at how easy it was. I've heard horror stories of other insurance companies being difficult. ASPCA was not at all. I had all the invoices from the visits and uploaded them to the website easy enough. They took care of the rest. They did a really good job. The longest wait was because my vet was slow in responding to their request for some additional information. Not much they can do about that. I highly recommend them.

Insurer: ASPCA

By: Christopher

Useful
April 13, 2018

Glad I got insurance for my dog

Nationwide (friendlier as former VPI) is timely enough with reimbursing insurance claims. I really only have one complaint. I just received email saying: "We're glad we could help out with the cost of the visit!" excuse me?! You're not "helping out". I pay a pretty high premium to make sure I can afford to keep my girl healthy. You're not "helping out with the cost". More like fulfilling your end of the contract. And surely that is much is appreciated.

Insurer: Nationwide

By: Lexa

Useful
April 13, 2018

Very Pleased

I decided to get insurance for my fur-baby because he was turning 8 and I knew if he had any illnesses at this age, I better be prepared. Thank God I found Embrace because I learned about a year after that he was starting to get liver issues, which requires biopsies, monthly blood tests and meds. Embrace makes it easy to file claims and keeps you updated throughout the process; they also respond every quickly to any questions or concerns. I hope this review lets other pet owners know they can trust this insurance for their fur-babies.

Insurer: Embrace

By: Erika

Useful
April 13, 2018

The best

Embrace is the best insurance company. Claims are super easy to submit and they cover everything. My dog had to have over $10,000 worth of procedures done and they covered everything without hassle.

Insurer: Embrace

By: Emily

Useful
April 13, 2018

Best Decision Ever

It was such a relief to be able to get my do the surgery she needed in order to bring back her good spirits and not have to worry about the entire financial burden.

Insurer: Nationwide

By: Jennifer

Useful
April 13, 2018

FABULOUS

Embrace makes it so easy and convenient for me to submit a claim. Everything is always handled in a VERY timely manner, usually quicker than expected.

Insurer: Embrace

By: tammy

Useful
April 13, 2018

Better than Human Insurance!

While I was unhappy I had to take my cat to the vet and animal hospital twice in one week I was thrilled with how easy it was to file my claim and how fast we were reimbursed. You should be a model for the health care system for people.

Insurer: Nationwide

By: Malka

Useful
April 13, 2018

I tell all my friends how great ASPCA is n they should use them😃

I everything I have submitted. They pay a large portion they truly care about their customers and their pets. I refer them all the time.

Insurer: ASPCA

By: Kellee

Useful
April 13, 2018

EXCELLENT SERVICE AND CUSTOMER SERVICE IS TOPS

THE EMBRACERS ARE VERY HELPFUL, NOT AS TYPICAL INSURANCES ADJUSTER LOOKING FOR LOOP-HOLDS, SO AS TO NOT HAVE TO PAY A CLAIM. i HAVE HAD A FEW CLAIMS WITH CASSIE, MY 1 YR OLD ST BERNARD. TH REFUND WENT DIRECTLY TO MY BANK ACCOUNT. THANKS AGAIN FOR BEING THERE.

Insurer: Embrace

By: John

Useful
April 13, 2018

There are not enough words to express my gratitude to the staff at Embrace

The staff at Embrace is wonderful, not to mention the benefits are as well. I decided to get pet insurance for my girls after a long costly battle with kidney failure in my lab. Not in a million years did I think I would need it as soon as I did.. my golden retriever was diagnosed with lymphoma 7 months after my lab passed. The staff was so helpful and sent kind messages to me when processing Nyla's claims. Not even two years later and two rounds of chemo, which was covered, my Nyla had to be put to rest. I sent the last of her claims this week. With every confirmation email of receipt, I received a personal message from the processors. Embrace also lit a candle in Nyla's memory it had been very hard but Embrace has made it much easier on me. Thanks so much Embrace! I recommend you to all my friends with pets.

Insurer: Embrace

By: Lisa

Useful

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