Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


May 04, 2018

Excellent wellness coverage!!!

I, luckily, have had no occasion to use the accident/illness coverage for my three kitties, two are 11 months and the third is five months, however, I have loved the wellness coverage and have gotten over $400 paid back to me, not including spaying or neutering!

Insurer: ASPCA

By: E.

Useful
Verified May 04, 2018

Very disappointed. Let me down when my dog needed them most

My Bichon is 14 years old and suffers with arthritis. My vet suggested doing cold laser therapy and it helped so much with her movement. However without any advanced notice, overnight Trupanion changed the cold laser therapy to a separate rider and then said if I purchase the rider, something that was once covered FOR MONTHS, is now considered pre-existing and they will no longer cover it. So when my dog actually needed their help the most while she suffers from arthritis, they just ripped the rug right out from beneath her. They took away something that was once covered yet I am still paying the same ridiculous amount each month ($115). I have been a customer for many years and have SIX animals covered with them (5 dogs and 1 cat) and they refuse to work with me. I consider that unforgivable. I used to highly recommend them to everyone I know and that will never happen again now. I feel completely let down by a company that I used to revere. Very, very sad!

Insurer: Trupanion

By: Carol

Useful
May 04, 2018

efficient reimbursement

We were impressed with how quickly Our claim was processed.

Insurer: Pets Plus Us

By: Hazel

Useful
May 04, 2018

I am very happy with the service.

I am very happy with the service that I have received and the coverage that has been provided to my furry baby. Every time I call, I get a real person. Most of the vet needs for our dog have been cover. I heard nightmare stories regarding other companies providing pet insurance. I have had nothing but great help.

Insurer: Nationwide

By: Laura

Useful
May 04, 2018

Very smooth process. Fast and easy process for claims!

So far so good. Rate for one year was very reasonable. Not having owned a pet was little confusing but I was able to insure our puppy very easily. I have had several claims and all of them have been paid within 2-3 weeks of submission. Glad, I chose Nationwide!

Insurer: Nationwide

By: PYONG

Useful
May 04, 2018

excellent

I could not be happier about the way I was treated with kindness and they seem to care. My claim was settled right away. I RECEIVED A FOLLOW UP CALL about the health of my dog. I HIGHLY RECOMMEND ASPCA

Insurer: ASPCA

By: PENNY

Useful
May 04, 2018

Thank you for the gift of more time with our sweet girl!

VPI helped cover expensive testing and a procedure that bought us some precious time with our beloved Minnie. The platelet injection in both knees has helped her regain movement in her hind limbs. She is far more active, in much less pain, and is expected to live out her normal lifespan. We had been told prior to the platelet procedure to prepare to say goodbye to her within the next several weeks at the most. Now, we're looking at what could easily turn out to be a few more years. Thank you VPI!!

Insurer: Nationwide

By: Deb

Useful
May 04, 2018

Injury

Filing the claim was simple and the claim was paid quickly.

Insurer: Nationwide

By: Ulla

Useful
May 04, 2018

No hassle for emergency dental

My sweet GSD awoke with a severely swollen face. After rushing to the vet, it’s discovered he has an abscessed canine. Surgery scheduled after beginning antibiotics- vital due to last years cruciate ligament surgery- and tooth removed. No hassle filing for claim. Electronic paid. Simple. We are so pleased with having pet insurance with Nationwide for all 3 of our dogs. It gives us peace of mind that we can provide them with stellar care without losing the house.

Insurer: Nationwide

By: Jane

Useful
May 04, 2018

Nationwide was awesome with helping with the big medical bill when our dog was diagnosed with Mega Esophagus.

Tassi’s diagnosis of Mega Esophagus caught us blindsided and heartbroken. Between X-Rays, diagnosis and medication, our Nationwide Pet Insurance was a God send. Nationwide absorbed a great deal of expenses. She is doing just fine with a few adjustments.

Insurer: Nationwide

By: Tom

Useful

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