Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 04, 2018

Awsome Service Fast Easy and caring the company with a heart !

We don't like it when we have to use the insurance, because that means our little men are sick :( But when they are we are so blessed to have an insurance company that cares and turns claims around so quickly . Thank God for all you guys do . Thank you for being the company with a heart.

Insurer: ASPCA

By: Paola

Useful
June 04, 2018

Best insurance out there!

Nationwide is by far the best pet insurance out there. It’s easy to submit a claim and they are quick with their processing time.

Insurer: Nationwide

By: Amy

Useful
June 04, 2018

Love the wellness coverage. Embrace is very easy to deal with, and Sampson gets the best care

So far we have a healthy boy, but are very happy with prevention and wellness. I don't think many insurance companies offer this. Also, claims are taken care of very fast. Have had other pet insurance previously, and this is the best. Thankyou.

Insurer: Embrace

By: Ruth

Useful
June 04, 2018

BOOKKEEPER

Extremely easy to file a claim and payment is very prompt.

Insurer: Nationwide

By: Lynne

Useful
June 04, 2018

Above expectations

Great coverage, higher than expected reimbursement. Puts my mind at ease knowing that my babies are covered at a reasonable price. Thanks

Insurer: Nationwide

By: SARAH

Useful
June 04, 2018

They pay claims w/o bullshit

I have a policy with a high deductible that was met earlier this year and since then they have paid a number of claims w/o any second guessing. Actually, these claims have paid for 6 years of premiums this year.

Insurer: Nationwide

By: James

Useful
June 04, 2018

Glad I got my babies covered

Having insurance takes the worry out of how we pay for a procedure. One of ours had 2 ACL surgeries within a year without the insurance it would have been a stretch for us. The claim process is easy, they let you know the claim is received and processing. It would be nice if the premiums were lower.

Insurer: Nationwide

By: Beth

Useful
June 04, 2018

Pricey but Best coverage around!

The price is a little high, but it’s the only pet insurance that offers a wellness and illness/major medical all in one plan. They are usually pretty fast in processing claims, but it is kind of a hassle to get paid by direct deposit because they go through a third party banking system. However, once you are notified that the claim reimbursement has been authorized, and you approve their bank to make a deposit to your account, it only takes a day or so depending on your bank.

Insurer: Nationwide

By: Christine

Useful
June 04, 2018

Nationwide is the best

I love Nationwide. It is so easy to submit a claim and they are very fast at paying. I couldn't raise my pup without them

Insurer: Nationwide

By: Rhonda

Useful
June 04, 2018

Claims submission

I often have difficulty with claims submission via fax. When I try to send it in, the fax machine often disconnects after 1 or 2 pages are sent. I fax many different businesses and Nationwide is the only company I have this problem with so I think the issue is with your fax machine. Since it does not transmit, I often get an email from your company saying information is incomplete. Then I am also worried to send again, or send via another method because I know you don't like duplicate submissions. One other issue I had was I had 1 claim denied for preexisting. My dog had allergies that manifest in his feet with swelling and redness but this claim was for an actual cut on his paw....a cut is definitely not something that would be preexisting.

Insurer: Nationwide

By: Lauren

Useful

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