Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 10, 2018

This is the easiest and best insurance we have ever had

Our Gracie had cancer and had a tumor removed in 2017. Our hearts were broken because we were worried we wouldn't be able to have her surgery, but Pets Best paid for almost all of the surgery and our Gracie is happy and healthy one year later.

Insurer: Pets Best

By: Michael

Useful
June 10, 2018

Not flexible enough

In general, OK insurance. A lot of people don't even get the coverage this plan pays for pets, but it would be nice if they would pay for house calls, especially since that's all my vet does. There is no option for me to do an office visit, it's a mobile vet clinic and even if I did do an office visit, it's pretty much the same cost. Even setting the visit amount with a limit for the average office visit in the area would be fine. Also, even if a test is normally routine, it might be used as a diagnostic, in which case, it ceases to be routine. Those should be paid for under the illness plan.

Insurer: Pets Best

By: Colleen

Useful
June 10, 2018

Excellent coverage and response time

Very good at processing the claim. Very timely at paying it.

Insurer: Nationwide

By: Alan

Useful
June 10, 2018

This insurance has been a great investment

After a lot of research I purchased Healthy Paws Pet Insurance for my 2 dogs who were both healthy at the time although one had had acl surgery. After purchasing, one of my dogs was diagnosed with an auto immune disease and needs frequent visits to the vet. He also had to have a mass removed and surgery for tearing his other acl. All of this was covered and my reimbursement checks were sent promptly. I could not be happier with the great customer service and benefits! I highly recommend Healthy Paws.

Insurer: Healthy Paws

By: Stephanie

Useful
June 10, 2018

I've been extremely pleased

I've been extremely pleased with each experience that I've had with Trupanion. From the initial info about pricing to the ease of online claim submission and quick reimbursement, Trupanion has been a pleasure to work with!

Insurer: Trupanion

By: Nan

Useful
June 10, 2018

I keep recommending Trupanion to everyone

I keep recommending it to everyone because Trupanion has helped me afford to take the best care of my beloved fur baby. The cost of his care would have had me considering euthanasia a lot sooner just based on money and not quality of life. thank you Trupanion for more time spent with my love!

Insurer: Trupanion

By: Samantha

Useful
June 10, 2018

I have always had excellent customer service Trupanion has excellent coverage & the claim processing timeframe is also excellent.

I have always had excellent customer service, Trupanion has excellent coverage & the claim processing timeframe is also excellent. I appreciate that deductibles for a specific diagnosis are not required to be paid yearly.

Insurer: Trupanion

By: Claudia

Useful
June 10, 2018

Best insurance

Best insurance when it comes to coverage

Insurer: Trupanion

By: Clarina

Useful
June 10, 2018

Very informative

I find that trupanion is very good and up front about information needed and explains all of the covered and non covered clearly. Once the information is completed the claim is handled fast and reimbursement is sent quickly as well.

Insurer: Trupanion

By: Scott

Useful
June 10, 2018

Claim was addressed quickly

I was surprised how quickly the claim was addressed

Insurer: Trupanion

By: Betty

Useful

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