Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great insurance coverage for my pet
This company is quick to pay and can be directly deposited into your account. The coverage is the best I found. I wish I had had this for my other dogs.
Insurer: Nationwide
By: Donna
Easy to use app, quick handling of claim.
Easy to navigate app to submit a claim. Quick processing and payment of claim.
Insurer: ASPCA
By: Ann
Quite a disappointment so far
To save on out-of-pocket costs for myself as the lone income, and well as considering the insurance company and multiple claims, I've always "bundled" services when a pet has to be put under. Not a recommendation with Nationwide. 2 pets had dental work done - around $375 each. One of the 2 pets also had a mass removed (not covered) for an additional $400 ($797 total). Nationwide only gave me credit towards my deductible for $65 of the $375 because they commented as the majority of the $797 was for the mass removal, which was totally incorrect. I left another pet insurance company, thinking I was going to get more (and I'm paying 35% more/month), but so far, it's not the case. Even though it's only been 6 months, I sure hope it improves.
Insurer: Nationwide
By: Kristy
Lifesaver Insurance!
The worst happened when my 7-year-old dog was running in the park and tore his ACL. We went to several vets over a series of visits and found out he needed surgery. $4000 in vet bills later, he is recovering and his prognosis is to make a full recovery so that he can lead an active life, chasing his favorite tennis balls. Without Nationwide, I don't know what I would have done. His surgery and vet bills were covered at 90% of the cost, and I absolutely cannot thank them enough for being there for us. I am telling everyone I know who has animals to come to Nationwide for coverage. My dog means everything to me, and with Nationwide, I'm able to take care of him without endangering our mortgage payments or having to take on debt. I've re-written this review several times because I don't think this gratitude can be adequately expressed in a few short sentences. Thank you, Nationwide, for taking care of us without delay or issue. If you're thinking about buying coverage for your fur baby, don't hesitate--when the worst happens, you'll be glad Nationwide has you covered.
Insurer: Nationwide
By: Stephanie
FANTASTIC
I could not be more pleased. The average American citizen does not have the level of health insurance coverage Nationwide provides my dog!!
Insurer: Nationwide
By: Judith
A Peace of Mind
It has been a great experience from signing up my Simon (Cairn Terrier, age 3). With his coverage for the last year and a half, Nationwide has given me peace knowing there would be some financial assistance for his healthcare needs. I highly recommend pet insurance and start with Nationwide.
Insurer: Nationwide
By: Barbara
Highly recommended!
I recommend Nationwide Pet Insurance to everyone I know who has a pet. The rates are reasonable and the service is excellent. It's comforting to know that my cat Andy can receive treatment if he needs it without my worrying about how to pay the sometimes exorbitant bills. We've had several cats insured over the years and wouldn't consider going without pet insurance now.
Insurer: Nationwide
By: Mary
Wow! What great service!!!!!
I can not say enough about this company! Great coverage for our puppy, easy claim submission and fast review and payment automatically deposited to my checking account. Telling everyone I know about Pets Best!!!!!!!!!
Insurer: Pets Best
By: Jan
Lots of care, little follow up on claims
I got a very heartfelt, call when my cat passed away suddenly. This was very kind. Yet when I filed claims both online and on the phone, they went unaddressed for weeks. (In the meantime, ASPCA continued to send me marketing emails weekly about buying the insurance I already had.) In a follow up call, I was told they would be handled in the next 4 days. Three weeks later I called and learned they had stopped trying to get my vet to fax them the records they needed to process the claim. Overall, I had a very frustrating process added to the pain of my difficult, sudden loss. Everytime I had to call to follow up, it brought the pain back.
Insurer: ASPCA
By: Julia