Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 20, 2018

Fast and convenient claim payments

Truly appreciate being able to do all claim submissions online, and have the claim direct deposited into my account. One less thing to worry about when my pup isn't feeling well.

Insurer: Nationwide

By: Holly

Useful
June 20, 2018

Amazingly easy and fast claim services

So far, we have been very pleasantly surprised over just how easy and fast claims are processed and reimbursed!!

Insurer: Nationwide

By: Rosanna

Useful
June 20, 2018

Fast, easy and affordable

I don't believe my cat would still be here if we weren't covered by Embrace. They were easy to get a hold of to ask about coverage, and it took less than an hour to be pre-approved for my cat's surgery and other procedures. I am an Embracer for life now.

Insurer: Embrace

By: Rachael

Useful
June 20, 2018

Proof is in the Claim

You hope to never use your insurance, but when the time comes to place a claim the true value of the insurance company you selected becomes apparent. Pets Best offers its customers great service, easy to understand policies, is affordable and pays claims quickly. Similar to health care, pet care can be very expensive. I'm glad I covered my kitten who is now 2 years old and suddenly became ill. Having pet insurance allowed me to focus more on his care and less on the vet bills. Thank you, Pets Best for also caring for the humans who care for their furry friends.

Insurer: Pets Best

By: Susan

Useful
June 20, 2018

Glad We Were Insured

Embrace provided good coverage for my Labrador mix with hind leg problems and a blood clotting issue. They covered exactly what they said they would in their policy. Benny had expensive vet visits and prescriptions which if I hadn’t had this insurance would have hit my pocket harder.

Insurer: Embrace

By: Keith

Useful
June 20, 2018

Customer service is top notch

Their customer service reps all deserve a raise - every time I've called in with a question they have been super easy to talk to and helped me understand my claims. The only reason I didn't give a full 10 is because sometimes the process time is extremely slow and it feels like the claims get forgotten. I've had to call in 3 times to get a claim processed after I hadn't heard anything for weeks. But, to give the customer service reps another shoutout - whenever I call in my claim will get processed immediately.

Insurer: Nationwide

By: Kat

Useful
June 20, 2018

Older Cats

Found out our girl needed some teeth pulled, the pre-authorization went smoothly/quickly. Claim payment was approved quickly. No complaints. We switched to Embrace 2 years ago and have never looked back.

Insurer: Embrace

By: Evan

Useful
June 20, 2018

Great insurance with FAST claim turnaround

Easy claim process online. Just upload invoice no claim form needed. Direct deposit made within 48 hours

Insurer: Pets Best

By: Patricia

Useful
June 20, 2018

In the beginning I was disillusioned with certain policies, but after voiciing concerns with mgt, our issues have been rectified

As previously stated in the beginning we were having difficulties with what they called pre-existing conditions which were ultimately misdiagnoses by a local veterinarian, after taking our dog to Cornell University, one of the top veterinary teaching schools in the country and getting a true diagnoses- and submitting all of this to nationwide from their department experts, we have been able to remove several if not all of the so-called pre-existing conditions. Nationwide was very fair though it took some effort on our part to get to the right department and people who took our concerns seriously. Our dog was just over one year old when we took out this policy so she was relatively healthy but had been unfortunately misdiagnosed by a local veterinarian. In fact she almost died due to his careless misdiagnosis. Once all of this was cleared up with Nationwide they have been stellar in their cooperation. The claims we submit are revised and reimbursed in a very timely manner .I cannot say enough good things at this point about them and I would never have another dog again without health insurance- best to get it when they are just a puppy of course as I have learned. Have had many many dogs over the years and because they are like my children I pay and pay and pay for everything; so thankful I found Nationwide because I did a lot of research and they were rated very highly. Despite the rough beginning they have proven to be everything I read. I did get the best policy which included wellness care and Jolene is now 2 1/2-years old-healthy beautiful, happy and loving. I would recommend Nationwide to anyone looking for a reputable insurance company for their pet! We have had no other problems or concerns since the one unfortunate incident in the beginning. We have been very pleased since then and to continue with them for all other pets that come into our life.

Insurer: Nationwide

By: Tammy

Useful
June 20, 2018

Great insurance for our beloved pet

This has been a great plan for meet Koda's needs just wish it didn't take so long for claims to be processed.

Insurer: Nationwide

By: Rhoda

Useful

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