Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
Good Service
Glad to have insurance on my puppy. It definitely came in handy when my dog got very sick! I've been telling all my friends about how lucky I was to buy insurance when I first got my dog and that everyone should think about getting pet insurance just to put your mind at ease if anything were to happen you can afford to help your dog in case of an emergency. Only thing to complain about is some of the exclusions are annoying to have as it doesn't feel "all inclusive" when going to the vet so you're not always covered even if it's recommended from the vet and you won't know that unless you're very detailed in reading the fine print.
Insurer: Nationwide
By: Kelly
There is always a fight to get your money, even with the highest plan that is offered.
Every time I put a claim in through Nationwide, it is always "another 30 day review". It is obvious that they are holding the money reimbursement as long as possible to just keep it invested so the company gets money. It is ridiculous, that even the simplest claim of a flea collar (which my policy strictly states it will cover), there is "additional information needed". I have yet to have a claim where it was super easy and the check came within the 30 days.
Insurer: Nationwide
By: Michaela
Insurance Effective date of 5/15/18- unfortunately had an emergency vet visit on 5/18.
My dog's insurance coverage was effective on 5/15/18. Unfortunately on 5/18, she was involved in an altercation with another dog that resulted in a gash under her eye that needed to be stitched immediately - of course after hours. Nationwide paid the claim in about 2 wks - no questions asked. Made me one happy camper!
Insurer: Nationwide
By: Shelley
Exactly as advertised.
My ER visit was covered exactly as expected. Online claim was easy to submit and I was reimbursed speedily. A great relief. I was so glad I had insurance.
Insurer: ASPCA
By: Jan
THEY ARE THE BEST AND I HAVE NEVER HAD A PROBLEM. I RECOMMEND THIS COMPANY 100 % !
i was worried that like so many other companies they would deny claims or make you go through so many hoops. NOT ASPCA ! when my cat started having issues and emergency room visits-they covered it and were fast with the checks. I probably would have had to put my little guy to sleep but because of ASPCA he is alive and doing well. Thank you for letting me have many more wonder years with him. I have my other pets insured with ASPCA and it gives me great peace of mind knowing if they are sick or in an accident the are there to help me . :-)
Insurer: ASPCA
By: CHRISTINA
Best Customer Service ever
Hands down I am the so lucky to have found a company as committed to their customers as ASPCA is. I have been with them for over a year and I haven’t had any issues what so ever. They process claims in less than 2 weeks and it’s all online forms that take 2 minutes to submit. A truly remarkable service.
Insurer: ASPCA
By: Stephanie
Why go anywhere else?
I have had Nationwide Insurance since Harry was 8 weeks old. He is now 8 years old and still going strong - and as is typical of the Old English Sheepdog breed - still acting like he is 2 years old. What a lovable clown he is! We have not had a year when I did not have to file a claim for services - and each claim has been handled quickly and efficiently. The explanation of benefits is clear and this company really cares about my pet. Why would I go anywhere else?
Insurer: Nationwide
By: Cynthia
They are great.
ASPCA has always been there for me with all my different dogs through the years. They have processed my claims swiftly. I am very happy with them.
Insurer: ASPCA
By: Paula
I kept being told it would take "30 more days" to process. Waited too long to get insurance check.
While the staff is friendly it took way too long to get reimbursed for recent care. It took 90 days to get reimbursed. That is ridiculous.
Insurer: Nationwide
By: Jean
I kept being told it would take "30 more days" to process. Waited too long to get insurance check.
While the staff is friendly it took way too long to get reimbursed for recent care. It took 90 days to get reimbursed. That is ridiculous.
Insurer: Nationwide
By: Jean