Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


July 03, 2018

Do not get this insurance

They will do anything not to pay a claim. I took the insurance for emergency services, then, when my dog had an emergency, due to a hurt let - they would not cover the exam at the emergency vet. My dog was healthy and had no prior orthopedic claims, but because it was TWO DAYS from the end of the orthopedic wait period, the insurance would not cover the claim. And now, the injury is labeled as a pre-existing condition and no additional treatment (needed xrays, etc...) will not be covered. Completely unfair, as they will check the 6 month records before covering any orthopedic claims anyway. And, how was I to know it would be labeled as orthopedic coverage - as it was an emergency and I didn't know what was wrong.

Insurer: Embrace

By: Jessica

Useful
July 03, 2018

Fantastic! What a relief!

I thoroughly researched before purchasing insurance for Roman. Nationwide has been outstanding in every respect. I am so pleased. Claims are processed quickly. There is always a person to speak with. The coverage is fantastic!

Insurer: Nationwide

By: Elizabeth

Useful
Verified July 03, 2018

cream of the crop! The best of the best pet insurance!

This is the absolute best of the best for pet insurance. Every single time I call I always get the help and knowledge to resolve any questions that I have. The representatives are OUTSTANDING!!!! Never have I had any problems and they are so caring about my pets and their health. I can't say enough. And to top it off the claims are super fast every single time. I can hardly believe they are for real. But they are. I unconditional recommend them 110%!!!!!!!!!!! You will not be sorry to go enroll with them for your pet{s}. They really do treat them like family!

Insurer: Trupanion

By: Lisa

Useful
July 03, 2018

they were very fair

the embrace team sent us a sympathy card for the loss of our fur baby who is deeply missed, and we greatly appreciated their thoughtfulness!! Many thanks to Kiownne, as she was very helpful with submitting an appeal in a timely manner. Embrace is a very fair pet insurance company that expects honesty and integrity from its patrons, and they will reciprocate.

Insurer: Embrace

By: cliff

Useful
July 03, 2018

Easy to use claim submittance online

We are very pleased with how easily our puppy Coco's claims were to be filed and reimbursed through Nationwide. It was an easy process and very simple.

Insurer: Nationwide

By: Tricia

Useful
July 03, 2018

Healthy Paws is amazing

Healthy Paws is the best and your pet needs them (so do you). They genuinely care about my cat and my needs. I called a few times after I submitted my first claim to ask some questions. Each representative I talked to was kind and concerned about my cat. They also were very knowledgeable and helped me get the answers I needed. They even follow up to ask how my cat is doing after my claims have been processed. The claims are processed very quickly. I wish human health insurance companies cared as much as they do.

Insurer: Healthy Paws

By: Lisa

Useful
July 03, 2018

Annual

By having this insurance I am able to take care of my cats the way it should be. My oldest cats has had a lot of medical issues and with this insurance I am able to take care of her. She is 16 years old and without the insurance; I would not be able to afford the expenses. Once the claim is placed about a week later the company checks to see how the pets are doing and if more help is needed.

Insurer: ASPCA

By: Barbara

Useful
July 03, 2018

The insurance functioned as hoped

Our cat had an unexpected illness that required emergency overnight care. Embrace gave us the peace of mind to know we could afford treatment. Our kitty is doing much better and our claim has been processed as expected. We had to make one additional call to Embrace after submitting our claim to iron out an issue, but the folks on the phone were responsive and corrected the error quickly.

Insurer: Embrace

By: Michelle

Useful
July 03, 2018

Excellent customer service

Excellent customer service and easy process to submit claim.

Insurer: Trupanion

By: Laura

Useful
July 03, 2018

Ease of claims

Ease of claims I have recommended trupanion to many people already

Insurer: Trupanion

By: Justin

Useful

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