Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


July 03, 2018

Wish that the wait time was shorter for claims to be processed but other than that I’ve been satisfied with the service

I have been relatively satisfied with the service. I wish that the wait time for claims to be processed with shorter.

Insurer: Nationwide

By: Barbara

Useful
July 03, 2018

Thanks for helping me improve my best friends health.

I have had a expensive year with my sick little buddy but because of your help with the bills I am able to continue her health care, she is making strides to better health. Thank You !!

Insurer: Nationwide

By: tom

Useful
July 03, 2018

Nationwide Pet Insurance gives me peace of mine when I need it most!

Oliver is my baby!! I would do anything necessary to keep him safe and healthy. Recently he had a few minor health issues but I never worried about making sure he had the best possible care because I knew that Nationwide had my back! You are always quick in processing plans and anytime I've had a question or concern, your customer service reps have been more than helpful! I have recommended you over and over again to friends who ask who they should look into for coverage!

Insurer: Nationwide

By: Betsy

Useful
July 03, 2018

Great Service

I have been using ASPCA for over 13 years for both of my dogs. They are great to work with. Easy to file claims and respond quickly. I would recommend them to anyone.

Insurer: ASPCA

By: LINDA

Useful
July 03, 2018

Great Company

Good company to work with. Pays claims in timely manner. Well worth the premiums.

Insurer: Nationwide

By: Montese

Useful
July 03, 2018

Worked as expected

This is my third claim payout and everything went great. Will probably sign up for direct deposit now versus waiting for a mailed check.

Insurer: Nationwide

By: Derek

Useful
July 03, 2018

Seamless

Submitting my claims have been a seamless experience using the app and I have always had clear EOBs explaining my reimbursement.

Insurer: Nationwide

By: Kenneth

Useful
July 03, 2018

Emergency Vet Visit

I am a new dog-mom and recently had a scare with my French Bulldog puppy. He had bitten into an iris outside and hours later showed signs of toxicity. This resulted in a very expensive overnight trip to the emergency vet. Thanks to this pet insurance, I was reimbursed for around 2/3 of the cost I paid out of pocket! It is comforting to be able to have the peace of mind to know the full financial burden won't be on you during a scary time like this.

Insurer: Nationwide

By: Katherine

Useful
July 03, 2018

The supervisor that helped me with my claims was very nice and helpful the problem was resolved by her.

I am very pleased with the results of the claims

Insurer: Nationwide

By: Imelda

Useful
July 03, 2018

Just Like Human Insurance, they Deny, Deny, Deny.

I have generally been happy with my insurance coverage, except for one big issue. My puppy had two bouts of diarrhea due to eating something he shouldn't and has been branded as having a pre-existing "gastroenteritis" issue. That means that if he stays healthy for 6 months they might reverse this. Right now he is labelled as chronic and nothing digestive-related will be covered. He has had ZERO issues with his stomach since, but when I and my vet have tried to get this reversed they refused. (In fairness, I guess I may have been within the 6 month period), so I am hopeful they will reverse this "Final Decision," but that remains to be seen. I am concerned simply because this is a healthy dog with no health issues, but what if in a year or two he has a stomach problem? That would be unfair! So… the jury is out to see if Nationwide plays fair and reverses my dog as having a chronic stomach issue when he doesn't.

Insurer: Nationwide

By: Julie

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.