Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


July 13, 2018

Very easy to deal with great customer service.

I have had Embrace for approximately 3 years. Anytime i have a question a rep contacts me back timely. The wellness package is convenient and the claims processing is very easy. The return on the claim is also pretty fast. I would totally recommend this insurance to another pet owner.

Insurer: Embrace

By: Erin

Useful
July 13, 2018

Empowering peace of mind!

When my dog Callie had continually elevating liver values, our vet referred her to an area specialist for further diagnostics. That vet did quite a few tests to try to determine what was going on in her little body, but she also wanted us to wait a few weeks to have some things re-checked. I had racked up some decent bills and didn't yet have a final diagnosis, so I called Nationwide for advice. They said to send everything I had up to this point. I did - but then my vet mistakenly sent old paperwork in, too. That made for a very confusing situation, and I was concerned Nationwide wouldn't be able to figure out what was really going on with the claims I was really trying to submit. They were patient with my questions and did figure out what information was pertinent - and then reimbursed me to the dollar! We are still working through additional tests with our vet, but I am confident Nationwide will be able to help us through to the end of this ordeal. That peace of mind is priceless. It's so nice to not have to worry about insurance when I'm already worried about my beloved pooch!

Insurer: Nationwide

By: Erin

Useful
July 13, 2018

Outstanding

Phenominal service, quick reimbursement

Insurer: Nationwide

By: James

Useful
July 13, 2018

I honestly don't know how I would have been able to afford to NOT have pet insurance with Nationwide

I was fortunate enough to purchase pet insurance immediately after getting my yellow lab. I have used it due to a variety of emergency visits and minor surgeries

Insurer: Nationwide

By: Charlene

Useful
July 13, 2018

Wonderful

Rebel has been insured by Healthy Paws since he was 5 years old. He had some neck and back issues last year and they covered chiropractic appointments for him! Recently, I found a lump in his mouth. It turned out to be cancer. Melanoma. He’s had 3 surgeries and is currently under the continuing care of Cornell Oncology. Thanks to Healthy Paws I can focus on making the best medical decisions for Rebel without having to ask “how much is that?” They have been wonderful throughout this entire ordeal. Submitting claims is super easy, they keep in touch with you while the claim is being processed, the claims are processed quickly and once approved reimbursement comes quickly by check in the mail. They have been kind and always ask about Rebel and how he is doing. They have not disputed a single charge. I couldn’t be more pleased with my choice of Healthy Paws for my pet insurance. I am a practicing small animal veterinarian in Syracuse, NY. I decided to get pet insurance for my pets as there is so much specialty care available now in veterinary medicine, specialized care I don’t have the expertise to provide myself, and I want my pets to receive the best care available when they need it. Thanks to Healthy Paws, I don’t have to worry about the expense of trying to save Rebel’s life and maintain his quality of life for as long as possible. So happy with this company.

Insurer: Healthy Paws

By: Eileen

Useful
July 13, 2018

Great communication, quick reimbursement, love it!!

We are so very happy that we chose Nationwide pet insurance! They notify us when the claim has been received for review, and they process the claims in a timely fashion! Thank you, Nationwide, for helping cover costs of our puppy's care.

Insurer: Nationwide

By: Mary

Useful
July 13, 2018

Because of your outstanding care of our fur children but us as well.

Because of your outstanding care of our fur children but us as well. My previous GSD Rocket was my heart dog and in his lifetime you covered over $35,000.00 in medical care. I would never would have been able to do what I did for him without you.

Insurer: Trupanion

By: Deborah

Useful
July 13, 2018

Claims are processed quickly and fairly.

Claims are processed quickly and fairly. It might not be for everyone but the peace of mind really makes it easier to get proper treatment if finances are a concern.

Insurer: Trupanion

By: Connor

Useful
July 13, 2018

All staff was prompt in responding

All staff was prompt in responding to my concerns during the process, and made every effort to facilitate my filing, especially when I reported issues. Compensation/reimbursement criteria were made clear, and an easy to understand itemizing of expenses not covered under insurance, and those expenses used towards deductible, was provided. Also, using direct deposit, reimbursement funds were available in the bank within timely, once my claim revision was complete. All along the process, updates were provided, and staff was friendly and caring. Great experience overall, with least amount of stress....

Insurer: Trupanion

By: Iman

Useful
July 13, 2018

Direct billing

Direct billing, never any hassle. Having trupanion helps a little with the stress of having a sick fur baby. Knowing there won t be an added financial stress to deal with really helps.

Insurer: Trupanion

By: Rachelle

Useful

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