Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


July 13, 2018

Nationwide is a great fit for our now healthy English Bully!

Our Stella is family to us. She is an English Bulldog and at times may need more vet visits than the average dog due to her breed. Nationwide is always there for us and I am usually very confident they will cover some or all of our visit (once the deductible is met). We love Nationwide and have already referred multiple coworkers and friends.

Insurer: Nationwide

By: Michael

Useful
July 13, 2018

Best Insurance a pet owner needs

Nationwide Pet Insurance gave us the capability of saving our pets and maintain their health!

Insurer: Nationwide

By: Jesse

Useful
July 13, 2018

Great Customer Service - but need to improve reimbursement processing time

Hello, First, I must say that everyone I have spoken with at Nationwide has been amazing, friendly, and very customer service oriented. So the people side is awesome. However, waiting almost a month for reimbursement is way too long. Processing time for reimbursements needs to be improved. I receive personal Flex Spending reimbursements within a week. I'd imagine this should be possible, two weeks top, for this type of reimbursement. I'd encourage you to improve this metric. Thank you!

Insurer: Nationwide

By: Lauren

Useful
July 13, 2018

Ongoing Treatment

My dog has had an ongoing issue with his nasal passage. It is an ailment that is rare and causing him to have issues breathing. The doctors/surgeons have had to try several different procedures to improve his breathing. It has been a process, thankfully we have Nationwide Pet Insurance. It has been a life saver for us financially and to our dog Enzo. The claim submission process electronically is as simple as scanning the documents and emailing them over. The claim funds are then deposited right into my bank account. A seamless process that I have been very pleased with. Highly recommend!

Insurer: Nationwide

By: Vince

Useful
July 13, 2018

Amazing

I love Nationwide. It’s the best insurance company for my pets. It covers everything and it’s really easy to open a claim.

Insurer: Nationwide

By: Carolina

Useful
July 13, 2018

Seamless: vet sent information directly to Nationwide, I got my reimbursement shortly thereafter

Happy and healthy pooch following what could have been a costlier allergic reaction, had it not been for Nationwide on my pet's side. Warm wags.

Insurer: Nationwide

By: Camila

Useful
July 13, 2018

Nationwide Pet Insurance is a life saver!!

Samson is the love of my life and he is the sweetest and healthiest dog I’ve had! However one morning I saw him vomit with what looked like specks of blood and followed by bloody diarrhea. Samson is my baby and I was in a panic and rushed him to the emergency room. The tests they had to run on him was obviously expensive but I wanted to do whatever it took to make sure my baby was going to be ok. Spending that much money without a notice was overwhelming but again, seeing Samson healthier is priceless. I submitted our claim to Nationwide not expecting much in return and oh my God was I surprised. They covered about 80% or even more of our bill!!! I’m so glad we decided to get pet insurance through Nationwide even though we were hesitant since Samson was so healthy. Also the customer service is so seamless and exceptional. Thank you so much!!

Insurer: Nationwide

By: Susan

Useful
July 13, 2018

Okay service

Overall it's good coverage, and definitely glad we have it. Claim processing takes a long time, with no updates along the way. Also, coverage is often far less than our vet charges for services.

Insurer: Nationwide

By: Anna

Useful
July 13, 2018

Coverage

Our dog Belle was itching and we needed to do blood and skin tests for allergies. The bill was very expensive and per the plan we have Nationwide covered at least 90% of the bill.

Insurer: Nationwide

By: Craig

Useful
July 13, 2018

FANTASTIC

I am so grateful to Nationwide Pet Insurance for the concern that they have shown for our little Sparkey. He sure has had to endure some unexpected health issues, and Nationwide has been a blessing to us when it comes to helping us with the expenses that occurred with each one of them. Thank you Nationwide. I continue to spread the word about how great you have treated us... Linda Reeves

Insurer: Nationwide

By: Linda

Useful

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