Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It was my first claim
It was my first claim but it was very simple. I appreciate this service and I think everyone should have insurance.
Insurer: Trupanion
By: Neal
It was quick
It was quick and easy to know exactly what was covered and the claim was paid directly to my vet. Wonderful to not have to worry about filing a claim, etc., especially when faced with an emergency situation.
Insurer: Trupanion
By: Kendra
Don't hesitate to pay
Trupanion doesn't hesitate to pay and help your animal when needed.
Insurer: Trupanion
By: Teresa
I always get my refund
I always get my refund at the vets within a few minutes of them sending the invoices. Great service and I would nit hesitate to recommend Trupanion to my friends and family.
Insurer: Trupanion
By: Charlotte
Easy to submit a claim
It's very easy to submit a claim, and after not having pet insurance for my nearly 17 year old dog who died 2 years ago, I am thrilled to have insurance, and one that s easy to use
Insurer: Trupanion
By: Lynn
Great coverage, great service
First off, let me say I am very happy that you have made the process of filing a claim so much easier. I use the Vitus app and love it. It's easy to use and the basics are populated with the info I had to add only the first time. When I do call, which is rare now with the app, customer service is friendly and helpful. Great job! With vets and animal hospitals getting bigger, more sophisticated and the demand getting larger, the price for healthcare for our pets has increased. I've been without pet insurance and have had to deal with huge bills with my previous dog. She had cancer which required multiple surgeries and checkups. It would have been nice to have had help at the time. In my opinion it is well worth having insurance for my boxer dog Rocco. When I adopted Rocco I researched quite a few different insurers and options and thought Nationwide had the best options for me. I do not regret my decision one bit.
Insurer: Nationwide
By: David
I love my pet insurance!
I wasn't sure how the pet insurance worked. The agent explained it to me and even told me how to send in a claim. Thanks guys! I will definitely use them in the future when I get more huskies! 😁
Insurer: AKC
By: Rachel
Always satisfying
I’ve had VPI (then bought by Nationwide) since I first brought home my dog from the rescue agency. I’ve always been satisfied with their coverage and ease of use (submitting claims, reimbursement, etc). I’d highly recommend all pet owners to have pet insurance.
Insurer: Nationwide
By: Daniel
Somewhat disappointed
I submitted 2 claims on my boy. First claim was biopsy, lumpectomy ( which most) was covered. Almost 1 week later I received results tha my just 5 year old lab has Stage 2 cancer. Because they already paid the “ pre” testing the actual diagnosis wasn’t. I have the major medical plan which states actual d.x is a specific amount. Still have to return every 3 months to have lymph nodes checked. Very disappointed
Insurer: Nationwide
By: Katherine
Peace of mind.
Having insurance for our dog when he got injured allowed us to do the diagnostics needed for a complete diagnosis without hesitating over the cost.
Insurer: Nationwide
By: LaVerne