Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I do recommend, all the time.
I do recommend, all the time. I am used to paying the premium every month, so I have it budgeted, and the Trupanion is a reputable company and its plan coverage is easy to understand and easy to use. The reason I buy health insurance is to pay for a POSSIBILITY of big treatments over time, like a savings account for medical care. I' make informed choices wisely using the medical insurance if the dog can be helped by a possible expensive treatment that I could otherwise not afford, meaning, I would have to put the dog down if I did not have insurance.
Insurer: Trupanion
By: Beth
Great coverage
Great coverage and Fast claims reimbursement.
Insurer: Trupanion
By: Jodi
Experience was fast & easy
Experience was fast & easy - everything was paid direct to my vet who also handled the claim.
Insurer: Trupanion
By: Robbi
I think Trupanion provides excellent coverage and exceptional customer service.
I think Trupanion provides excellent coverage and exceptional customer service.It is evident that your team genuinely cares about the pets you ensure.
Insurer: Trupanion
By: Gina
Thank you Trupanion
Following my recent claims experience, I sent the following email to Trupanion: To the Trupanion Team, I've been a Trupanion client since 2012 in the hopes that Id never actually need to use my pet insurance. However, when our dog, Jordy, recently exhibited some atypical behaviors, I took him to the vet to find out that he had developed bladder stones. What I thought was going to be a little infection with some antibiotics ended up being surgery and an overnight stay at a veterinary hospital. Naturally I was worried for his recovery and prognosis, but it was such a blessing to not also have to worry about the financial strain it could have caused. Jordy pulled through the surgery wonderfully and is resting comfortably at home now. Trupanion stepped up to the plate, immediately covered the portion as outlined in my policy, and let me focus on taking care of our little guy. A million thanks cant be enough for your team, the service Trupanion provides with pet insurance, and the fantastic (and immediate) customer service. I am so very grateful and just wanted to say thank you Trupanion! Kind regards, Keira Morgan
Insurer: Trupanion
By: Keira
Have never had any problems
Have never had any problems and claims were paid promptly.
Insurer: Trupanion
By: Alvin
It was well explained
It was well explained and handled quickly. Coverage seemed like what I had expected.
Insurer: Trupanion
By: Julia
It was wonderful having direct payment
It was wonderful having direct payment to the pet hospital. Also, Trupanion efficiently coordinated the claims from our regular vet and the pet hospital so that we weren't t paying the deductible twice. thank you Trupanion so much!
Insurer: Trupanion
By: Roy
Healthy Paws Is The Best
I have an 11 year old poodle and had Healthy Paws pet insurance for the last 4 years. Prior to having this insurance, when my little Bella was very young she ended up breaking her leg due to an accident which I had to pay money out of pocket for. A year later, she ended up breaking the leg again due to inadequate healing. I spent probably over $4,000-5,000 for that whole ordeal. Ever since Bella was young I did have pet insurance for her such as ASPCA and Gopetplan. However, when she broke her leg there was a lapse in coverage. I just remember how much of a pain it was to process claims when I had to deal with those insurance companies. I looked into Healthy Paws and decided to enroll her just to be on the safe side. 4 years later, she developed diabetes and a sudden onset of cataracts which ultimately led to her going 100% blind. I contacted Healthy Paws right away and Caren W. walked me through the whole process for submitting a claim. Since I had Healthy Paws for 4 years, all I needed to submit were medical records of her condition prior to the claim. Her records did not show any signs of diabetes therefore Healthy Paws was able to cover her treatment at 90%. There are other tiers for her coverage but I chose the $100 deductible and reimbursement of 90%. Submitting claims are so easy! For each claim, all I submit is the invoice and proof that I paid. That is it! Healthy Paws never asks for any written records from her Vet or any other documentation. So far, Healthy Paws covers everything related to Bella's diabetes such as Vet visits, blood glucose curves, insulin, all the materials involved in managing Bella's diabetes. They even covered Bella's cataract surgery which costed over $4,000. Healthy Paws is amazing and the staff are all so warm and caring! I just only wish I signed up with Healthy Paws sooner! It is incredibly easy to submit claims and they literally process the claims within a day. It is amazing. Such a wonderful company! I believe that having pets is a huge responsibility. They are extensions of our family and it is up to us to care for them when they are in need. This includes when they get hurt or sick. It truly saddens me when people often resort to putting their animals down due to financial issues. Having medical insurance is extremely important for animals and humans alike. Paying monthly for health insurance may seem like an added expense but ultimately, it can mean life or death for our beloved animal friends. Please give Healthy Paws a chance, they are not about taking our money, they are about helping us and our pets.
Insurer: Healthy Paws
By: Ji
Customer service was great, paid my 1st claim in 3 days.
I can say, the best service I could ask for. Trupanion had no issues paying my claim, I had 2 claims in 2 days. They never question them, plus when I spoke with customer service they were more concern about my pup, than the money spent. Great company, I'm buying their stock.
Insurer: Trupanion
By: Matt