Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best decision I’ve ever made
Nationwide has been a great resource! Submitting a claim is very straightforward and they always process claims as quickly as possible. And I love the fact that they have a vet help line, which has been helpful in all situations for me.
Insurer: Nationwide
By: Morgan
Very Lengthy Review Process
When our cat was sick, we were told by the vet that all signs point to stomach cancer and that without extremely invasive surgery, he probably only had a month or two left. He was in rough shape when we rescued him from the shelter, so we opted to make sure he spends his last weeks in comfort instead of in surgery. Paying for this visit to the vet really set us back financially. It was a risk to get pet insurance, but after that visit, we were glad we had it. Unfortunately, this case was under review well past four weeks, even though I had submitted all papers from previous vet appointments that I was initially told to submit. When I repeatedly called to inquire, I was told they still needed more information from the vet and that the case was transferred to a different department. After more than two months, and two more phone calls, I was told I needed to submit adoption papers. This was not only ridiculously excessive, but I only learned about this because I took the initiative, making multiple phone calls. I'm convinced that if I hadn't taken action, this case would never have been resolved. Fortunately, our cat has been holding on longer than anticipated, seemingly happy, though he's definitely not the cat he once was. We know every day he's still with us and purring that it won't be long until he lets us know it's time. We hope to let him go peacefully and at home, though we know a vet's services of this sort are pricey. And even though Nationwide claims to cover this, I have a feeling we may not see any kind of money back from this for a long time, and this only adds to our concerns for the near future. I hope to be proven wrong.
Insurer: Nationwide
By: Nathan
So glad I have this
A blessing when my dog became deathly ill. I knew a good portion of the money would come back to me. Appreciate the benefit.
Insurer: Nationwide
By: Angela
Essential for Petowners
I've loved our Nationwide Pet Insurance, our dog has had some minor injuries and knowing that we have coverage to help offset some of the enormous vet bills has been really comforting.
Insurer: Nationwide
By: Shawn
Nationwide is Amazing!
I am very impressed with Nationwide Pet Insurance. I use Nationwide for my house and car insurance so when we added 2 basset hounds to our family I reached out to Nationwide for pet insurance. Nationwide processes our claims very fast and has reimbursed us for every claim. They have amazing customer service members that help answer all of my questions and I feel Nationwide really does care about our pets. I am very impressed!! I recommend Nationwide to all of my friends!
Insurer: Nationwide
By: Laura
WISH OTHER INSURANCES WERE AS EASY
TO DATE, I HAVE HAD ONLY GREAT SERVICE. CLAIMS WERE PAID WITHOUT PROBLEMS.
Insurer: Nationwide
By: BARBARA
Great Coverage; Great Monthly Premium
I have had nothing but positive exceptional coverage and services from Nationwide. The coverage is exceptional, the premium is reasonable, and the speed in which I am reimbursed for my out-of-pocket covered costs is very good. I would recommend Nationwide to anyone that wants to have piece of mind when it comes to their pets.
Insurer: Nationwide
By: Barbara
Overall good value but could improve in some areas.
I have been a part of Nationwide Pet insurance for over 2 years. Luckily all I have only had to use the wellness rider, however, if I ever need to use insurance I am confident that the coverage will be of assistance. I wish Nationwide would consider items like Bravecto or topical medicines, if prescribed by the vet, to be reimbursable. These items are part of our dog's wellness and in my dog's case a chronic skin condition. That should be reimbursed somewhere within his policy. Other than that, this is the best investment you can make for your pet.
Insurer: Nationwide
By: Deshawn
BUYER BEWARE!!! Do not purchase this insurance they do not care nor do they help! Worst insurance company I have ever dealt with
This is by far the worst insurance company I have ever dealt with. My puppy is 1 year and 4 months all claims have been denied by this so called caring company. I was laughed at when trying to appeal the denial of the claim which is possible cancer. Now I’m stuck with thousands of dollars in vet bills and to be laughed at by the agency is just outrageous I can not express enough on how disappointed I am with this company!!!!
Insurer: Healthy Paws
By: Kevin
Easy claims and quick payment
I picked ASPCA after doing a lot of research on which companies are the most reputable and pay claims with minimal hassle. After I had to make my first claim (surgery for an unexpected brain condition!), I spent less than 20 minutes filling out forms and getting medic records sent, and the money was direct deposited in my bank account in less than 2 weeks. Customer service was always helpful and friendly. I would recommend ASPCA to anyone looking to insure their pet.
Insurer: ASPCA
By: Shelly