Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Good, but could offer benefits more like the human counterpart insurance
ASCPA is a good insurance, but there are others that have better coverage. I wish ASCPA would tweak there coverage or have a "MATCH" guarantee with their competitors. If you're a newbie to the pet insurance realm, definitely read the fine print. Not everything is covered and some things that are covered are at a reduced percentage than the advertised norm. All in all, the people that I have been used to dealing with in customer service and claims, etc...they are the BEST. Very accommodating and helpful. Couldn't ask for more there. Communication an A+
Insurer: ASPCA
By: BD
Ms,
I am very pleased with the services you provide. Only comment I have about improvement is claims take a while to be processed.
Insurer: Nationwide
By: Millagros
Thanks for making things easy
We appreciate the ease with which we can work with your company to submit claims and receive payment. Hank's had a rough year so having not to stressed about administrative stuff is much appreciated.
Insurer: Nationwide
By: Deena
Excellent, fast service.
Always have fast service with claims. Easy to understand and informative documentation accompanies response.
Insurer: Nationwide
By: Sue
pleasure to file a claim
fast and easy claim response. I'm just not happy with the price increase at the 1 year mark,
Insurer: Nationwide
By: deb
I feel I can always help my dog because he has insurance
Pet insurance helped us with costs for our fourteen year old and now our six year labs.
Insurer: Nationwide
By: Judy
My experience with the claims process was very easy, great!
I took King in for shots. He's feeling great, thankfully! It was super easy to submit my claim and receive reimbursement. I'm happy I have this policy for my little buddy!
Insurer: Nationwide
By: Sharonica
Not fast on claim reimbursements
I called ahead before getting pet insurance to verify all her first year shots, spay all those things would be covered. I also asked about her umbilical hernia, they said turn it in but it might not be covered, since prexisting, it wasn’t so not too surprised. The issue I have is I turned everything in the day of claim, and my vet sent all medical records within one week, it still took around three weeks to get reimbursed, two phone calls of babysitting! So the 5-10 day turnaround is not accurate. I sell this insurance so I wanted to try it, not real happy with customer service and follow through.
Insurer: Pets Best
By: Bonnie
Glad I have this insurance coverage
this is my first time having insurance coverage for Leah. In the past I've not had good experiences because the reimbursement were little to none and I felt that I was paying out money for nothing. Aside from the $250 deductible, the coverage and reimbursement has been GREAT!
Insurer: Nationwide
By: Marleea
So happy we made the decision to get insurance!
In the last two years our dog has had two major illnesses, one required emergency surgery and a blood transfusion, the other nearly 8 months of expensive medication, and not only did ASPCA cover 80%, getting reimbursed couldn’t have been easier or faster! Pet insurance has made what’s best for my pet an easy choice when I don’t have to worry about cost! Thanks for saving his life twice!
Insurer: ASPCA
By: Jen