Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 11, 2018

Claims process is simple.

I appreciate the simplicity of the entire claims process from start to finish. Being able to submit a claim from my phone via the app is wonderful! I can snap a picture of the receipt while checking out after an appointment and file the claim. Also, being able to set up direct deposit is a huge plus. The time between submission, approval and deposit has been generally no more than a week.

Insurer: Pets Best

By: Breana

Useful
August 11, 2018

Fast turn-around time.

Fast turn-around time, clear explanation regarding the submission. Wish I had been able to have this with my previous three dogs!

Insurer: Pets Best

By: Carla

Useful
August 11, 2018

Pets Best is helping my dog get well.

My dog Magic was suffering from haemorrhagic diarrhea and we didn't know the cause. He needed a colonoscopy and endoscopy to diagnose his condition so that we could treat it, but without Pets Best, I could not have afforded this test and the treatment it will take to get him back to being my happy companion. Thank you, Pets Best, for helping Magic get well!

Insurer: Pets Best

By: Marsha

Useful
August 11, 2018

Easy process

It was an easy process, didn't take a lot of time.

Insurer: Trupanion

By: Lara

Useful
August 11, 2018

Always taken care of

Always taken care of quick and fairly!

Insurer: Trupanion

By: Nicolan

Useful
August 11, 2018

Nice and helpful

Everyone I've talked to has been very nice and helpful. Claim was paid quickly as soon as they were able to confirm with vet hospital. Great service overall, especially when I had to send my kitty over the rainbow bridge. They refunded part of my payment for her monthly insurance and sent a personalized sympathy card. Simply the best insurance around. Will definitely be insuring my next pet(s) with trupanion.

Insurer: Trupanion

By: Kelley

Useful
August 11, 2018

I love Trupanion

I love Trupanion and how fast they are to respond to claims and every time I call to ask a question I get a live human being.

Insurer: Trupanion

By: Grace

Useful
August 11, 2018

It was so quick

It was so quick and I really appreciate the confirmation of knowing it was processed all electronically and so quickly- thank you Trupanion!

Insurer: Trupanion

By: Hadley

Useful
August 11, 2018

Customer service was helpful

Jade was very helpful telling me what she needed from my vet' so I could get my bill processed and get my bill approved since we thought my puppy was going to have immediate surgery. I needed all my ducks in a row. The process was easy once everything was in order. Claims were processed quickly. More bills to come. I expect claims to be processed as quickly since I am approved for the same issue. Jade the lady I have been working with has been a great help.

Insurer: Trupanion

By: PJ

Useful
August 11, 2018

My claims experience

My claims experience has always been fantastic. I really do recommend Trupanion to many of my family, friends, colleagues, and clients who have dogs and cats.

Insurer: Trupanion

By: Danna

Useful

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