Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 13, 2018

Claims are easy to submit

Claims are easy to submit and are processed very fast. Thanks so much Trupanion Team!!!!

Insurer: Trupanion

By: Teresa

Useful
August 13, 2018

Claims are easy

Claims are easy, fair, and fast. I tell everyone I know with a pet or who might get a pet that they should get Trupanion.

Insurer: Trupanion

By: Terry

Useful
August 13, 2018

For a17 year old Yorkie Lola has had very few health problems.

For a17 year old Yorkie, Lola has had very few health problems. It seems to me that anytime I put in a clim, my premium automatically goes up.

Insurer: Trupanion Canada

By: Carol

Useful
August 13, 2018

As long as I have had Trupanion for my pet I have never had to worry about how I'm going to pay for the medical bill to get the treatment or surgery for my dog.

As long as I have had Trupanion for my pet, I have never had to worry about how I'm going to pay for the medical bill to get the treatment or surgery for my dog. The only downfall of Trupanion is that it keeps going up every year and it could come to a point where it is way too expensive to keep the insurance. I might have to shop around at some point. But otherwise I think it is a great idea to have pet insurance for our furbabies.

Insurer: Trupanion

By: Araceli

Useful
August 13, 2018

I have been totally satisfied with their helpeffiency and friendliness.

I have been totally satisfied with their help,effiency and friendliness. They clear claims quickly which helps when you have laid out a large sum of money.

Insurer: Trupanion

By: Ellen

Useful
August 13, 2018

They have been there for phone calls and explaining questions and checking on anything that needed to be checked.

They have been there for phone calls and explaining questions and checking on anything that needed to be checked. They help simplify things whether claims, etc

Insurer: Trupanion

By: Debra

Useful
August 13, 2018

Extremely happy.

Where this was my first vet visit, and first claim filed, it was very easy and received my claim back very quickly thru direct deposit. I was extremely happy with the entire process, I only wish human insurance claims were just as easy.

Insurer: Pets Best

By: Kristen

Useful
August 13, 2018

Receiving payment was easy.

Receiving payment of claim was easy. Just think maybe a special puppy rider since I've already used up some allowances and he still has more to go....

Insurer: Pets Best

By: Lawrence

Useful
August 13, 2018

Grateful to Pets Best and their claims department.

We were so grateful for all the help Pets Best provided us as we filed our first claims. While our claim was denied due to a pre-existing issue, we were unsure if the diagnosis given previously would be the same issue. The agents were SO THOROUGH and we were so happy they did everything possible to review the claim before reaching a decision. It was so helpful!

Insurer: Pets Best

By: Kristin

Useful
August 13, 2018

Account got straightened out

Once my account got straightened out, my experience was easy and wonderful. However, this is the third time I have filed a claimed over the years and Trupanion has two accounts for me, one active and one inactive. I have no idea why I have two accounts because I only signed up once in 2014. The second time this happened they said they deleted the account, but this time when we filed our first claim, still had two and the claims was denied because Trupanion said I don't have an active account, which is frustrating because I have my $85 taken out every month. I hope it is cleared up now because when the system is working properly, it a great service. Please have someone in IT check this problem with Trupanionr system.

Insurer: Trupanion

By: Christi

Useful

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