Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claim processes time
Service to file claim was smooth didn’t do back and forth with paperwork but the time to process payment was a month long
Insurer: Nationwide
By: Kareen
Thank you SO SO SO much!
You guys were amazing! Our beloved Tabata ate a portion of her Kong and needed an emergency endoscopy to retrieve it before it reached her intestines. From calling the VET 1-800 line to filling out the paperwork, you were absolutely great. You saved us a lot of money from this unexpected and scary expense but moreover, we felt protected, supported and relieved when there was the need to make a decision. We have been your customers since our big girl was a little puppy, and will continue being your customers for life. THANK YOU!
Insurer: Nationwide
By: Gustavo
Claims
Filing claims is an easy process. I like the status updates by email. I also like the payment going to my bank.
Insurer: Nationwide
By: Pam
I am so happy I have insurance for my puppy Arrow. You guys are great!
I would recommend you to any of my friends. Submitting a claim was fast and easy.
Insurer: Nationwide
By: Rene
ASPCA INSURANCE is a Heart and mind relaxer
I work for a wonderful Veterinarian who helps me when ever he can. However, we are a small practice and have limited medical equipment. My family told me that I was foolish to take out a policy, but I did it anyway, and I'm so glad I did. Maggie, my 2 year old mixed breed dog woke me up at 3:00 am. Vomiting blood. She had been eating rocks, yes, rocks! Needless to say, I rushed her to the emergency Center. Happily they were able to help her. She threw up the largest rock and passed the small ones. The cost..$1200.00 I paid only $300.00. Between the kindness of the doctors and my insurance company, my dog is fine, and my heart and finances are as well. It's a wonderful feeling knowing that there is affordable help out there for my pets. The icing on the cake...my family had to admit it was a good idea taking out the policy on Maggie ( and Tickles, my cat. ). Do it..you won't be sorry.
Insurer: ASPCA
By: Eileen
Nationwide just wants my money
Agent did not inform me my first payment would be double. It seems like Nationwide finds reasons to not cover expenses. What is my monthly payment really cover? Some reimbursement when something major happens? Maybe? They seem to cover expenses that I could get free or at a reduced price from select providers anyway.
Insurer: Nationwide
By: Tammy
Love the High Level of Customer Service
We recently lost our cat to cancer. We didn't go the chemo route but did do some treatment for about 4 months. Nationwide was so great about covering the expenses associated with his treatment and euthanasia. They even automatically cancelled and refunded the prorated insurance payments after processing the euthanasia claim. We have three other cats (and plan to get more soon) that are covered as well and we have had great service from Nationwide. I recommend them to everyone who tells me they have pets. The peace of knowing if my pet is sick I will be able to afford treatment is huge. This is a wonderful service they provide. If paying monthly for something you won't always use seems high... You pet will age and will most likely get ill at some point. Even if its just covering blood work to make sure the loss of weight isn't something serious, you do not have to stress. I haven't had any issues with my claims being approved - normally within 2-3 weeks. I love the new direct deposit option as well. Keep up the high level of service and we will continue to be lifelong customers.
Insurer: Nationwide
By: Cecilia
Excellent Service
Millie has had Nationwide pet insurance since the day we brought her into our family. After each vet visit I immediately file my claim. Once the yearly deductible has been met Nationwide immediately starts to pay me 90% of each invoice. I am very happy with Nationwide and would recommend it to any pet owner. We previously had VPI (Nationwide) insurance on our boxer and were very satisfied in payments received for her care and this is why I returned to Nationwide when we got Millie in April 2017. This is the only pet insurance company I will have.
Insurer: Nationwide
By: MARTHA
NationWide is very responsive to my claims.
They pay very quickly. I appreciate that they are there to help with my vet bills. It gives me peace of mind.
Insurer: Nationwide
By: Aligori
OUTSTANDING!
I am so happy that my vet recommended Nationwide Pet Insurance. I no longer need to think about whether I can afford to have a treatment done on Tommy (our gorgeous 2 year old Irish Setter) as I know Nationwide will off-set the cost of the vet's service. Nationwide was not the cheapest pet insurance that I looked at, but I definitely feel Tommy is getting the best coverage possible at a fair cost.
Insurer: Nationwide
By: Rick