Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 18, 2018

Pets Best went above and beyond.

Filing the claim was very easy. I uploaded the vet bill invoice and noticed there was no diagnosis included. I listed the diagnosis myself and later found out from my vets office that Pets Best Ins took the time to call my vet to verify the diagnosis instead of just denying my claim! They went above and beyond and I am very grateful. I have been very pleased with the expeditious payment on my claims.

Insurer: Pets Best

By: Kim

Useful
August 18, 2018

Ease of submitting claim

Ease of submitting claim and prompt payment.

Insurer: Trupanion

By: Rita

Useful
August 18, 2018

Continue to be impressed with Pets Best.

I continue to be impressed with Pets Best Insurance. Their claims process is so simple and quick. I had to take my kitty to the vet on an urgent basis and the bill was quite steep. Pets Best reimbursed me for nearly half of the cost. My kitty is back to 100% thankfully. I only wish my health insurance provider was a fraction as good as Pets Best!

Insurer: Pets Best

By: Tracy

Useful
August 18, 2018

The processing time has improved.

The processing time has improved. In the past it was a whole lot faster. Thanks.

Insurer: Pets Best

By: Rorika

Useful
August 18, 2018

Please at how quick and easy the claims process is.

This was my first claim experience with pet health insurance. I was a little sceptical at first, but now very glad I decided to give it a try. I was very pleased with how easy it was to send a claim and how quickly it was taken care of. I would highly recommend Pets Best to anyone looking for pet insurance. Why can't claims and payments for human insurance be this easy. Thank You very much!

Insurer: Pets Best

By: Connie

Useful
August 18, 2018

First time filing a claim was easy.

This was my first time filing a claim and it was very easy and payment processing done quickly. Thank you!

Insurer: Pets Best

By: Jennifer

Useful
August 18, 2018

Pets Best has been great.

I am 63 years old and have had pets all my life but never had pet insurance. My husband and I recently got a new puppy and decided she would have insurance. Pets Best has been great even on the first claim. Payment was very fast. Thank you.

Insurer: Pets Best

By: Patty

Useful
August 18, 2018

It's easy and fast.

It's easy and fast, and the claims were promptly reimbursed.

Insurer: Pets Best

By: Dreama

Useful
August 18, 2018

Thank you Pets Best!

I was concerned that I hadn't received payment for quite some time, so I called and asked the lady about our claim. She said that payment went out Aug. 1st - today is Aug. 18th - to our account ending in 24. That was our savings account, & I had been looking at our checking account. I forgot we had set it up to go into savings. Just need to look at the correct account before starting to worry. Thank you Pets Best!

Insurer: Pets Best

By: Edward

Useful
August 18, 2018

High deductible

I have had 2substantial bills and because of the high deductible, will only see $82 back

Insurer: Trupanion

By: Elizabeth

Useful

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