Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 22, 2018

Life Saver | Nationwide is really by your side

Taffy our American Bulldog needed TPLO torn ACL knee surgery and Nationwide truly was "by our side". This allowed us to concentrate on Taffy and her recovery and we received the "all clear" 5 weeks earlier than expected!

Insurer: Nationwide

By: Catherine

Useful
August 22, 2018

You have done a great job paying for Greta’s charges through this ongoing illness.

It has been a difficult ten months for Greta and it’s a relief to know that you will pick up some of the charges.

Insurer: Nationwide

By: Marci

Useful
August 22, 2018

Nationwide has been so helpful in assisting with the cost of Madison's medical expenses.

We have had such a wonderful experience with Nationwide. It is so easy to submit a claim, and the response time is very quick. Thank you for all your help with Madison's expenses.

Insurer: Nationwide

By: Kimberly

Useful
August 22, 2018

Will never go without pet insurance again.

You just never know with your furbabies what will go wrong. I will never not get Nationwide Pet insurance for my dogs again. They have low deductibles and low monthly payments. It has already paid for itself many times for us. Knowing that we are most likely going to be reimbursed helps take the stress off of any and all testing that is necessary. Our rottweiler has some Gi tract disease and we have spent thousands on different testings and medicine trials to get him comfortable. We luckily have been reimbursed for a majority of the bills. It is a blessing. Get your pets insured while they are young because you never know what may happen!!

Insurer: Nationwide

By: Jess

Useful
August 22, 2018

Compassionate, Understanding

My dog Ginger was scheduled for surgery on August 22nd. The night before her surgery, I went to print out a claim form to bring to the animal hospital. At that time, I realized that I should have submitted a pre-certification form before the surgery could be completed. I called the hospital and thought that I would have to cancel the surgery. They said to come in anyway, and they would call Embrace in the morning when they opened, and see if they could give the approval. I really expected a no answer, but that was not the case. Embrace spoke to the hospital, and returned an approval for surgery within an hour. I was beyond grateful!! Now that I know that any procedure involving surgery needs pre-certification, I will not make that mistake again. But it was soooo nice that Embrace was understanding that I made a mistake, and helped me out by rushing through the approval. I cannot say enough great things about this company! Embrace is the BEST!

Insurer: Embrace

By: Vita

Useful
August 22, 2018

Not entering claim date correctly and delaying my $300 reimbursement

It’s frustrating when I send in a claim and have two separate itemized receipts with it that the cheaper receipt goes through but the receipt over$400 somehow gets put in with the wrong date and is lost. So when I call in about it because I see one covered but not the more expensive one, they tell me it had the wrong date on it and they’ll fix it but it can still take over a week before it’s processed. It’s annoying that this is the first time I’ve had a claim this expensive and the first time they’ve messe it up. Strange to me. Almost like they didn’t want to reimburse me for the more costly receipt. Hopefully they will get it processed quickly being that it was their mistake. First time I’ve been disappointed with them so I would still recommend them but they should make a point to fix their mistake as quickly as possible instead of just saying it’ll be rather regular process time.

Insurer: Embrace

By: Megan

Useful
August 22, 2018

Super easy process taking the pressure off!

This is the first time I made a claim - it was so simple and very quickly processed. THANK YOU

Insurer: Nationwide

By: Wendy

Useful
August 22, 2018

This company ROCKS!!!

I have 3 pets all insured with PetsBest. One of my dogs has an ongoing health issue and I am completely satisfied with the way my claims are handled.

Insurer: Pets Best

By: Nadine

Useful
August 22, 2018

Highly recommend

I can’t say enough about how great this insurance is! My kitty got sick and was hospitalized for 5 days. I submitted the claims and they paid them in a couple of weeks. My cat has needed some follow up and and the claims have been paid so quickly! I don’t know what we would have done if my cat didn’t have this insurance? We could never have afforded to pay all of his bills. I’m forever grateful to the ASPCA insurance company!

Insurer: ASPCA

By: Cathy

Useful
August 22, 2018

Nationwide *is by your side*.

The claim submission process was easy and efficient. I had no problems submitting my claim forms and receiving my payments. I am glad that my husband and I decided to obtain pet insurance for our puppy. We have peace of mind knowing that in case we need to go visit the vet, we are covered with Nationwide.

Insurer: Nationwide

By: Rosy

Useful

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