Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Difficult to work with
It's challenging to work with Nationwide pet insurance. I only have insurance with them because it's the only pet insurance through my work. It takes way too long for them to process a claim and if you have any questions, their customer service isn't helpful.
Insurer: Nationwide
By: Chelsea
Assures medical treatment for my furbabies
A number of years ago our cat needed cancer surgery and I had to take a loan for the $3,500 in medical expenses. Ever since then I have insured all my pets. Most years I have no claims, because they have been healthy. But some years I have used it. Recently my cat was diagnosed with hyperthyroidism. The medical bills climbed to over $1,500. I was able to give him the one-time radioisotope treatment that should last for the rest of his life, knowing that my ASPCA insurance would help with 80% of the expense. My cat was treated and is now back to his healthy rambunctious self. ASPCA insurance has always been there when needed and my pets get the medical treatment that they need. The folks at ASPCA are always helpful and have checked up on Charlie a number of times in the past few months. Claim are easy to file and I will continue to insure Charlie through ASPCA.
Insurer: ASPCA
By: Lynn
Delivered on their promise!
My dog suddenly became sick and I took him to an emergency vet. To my shock, my pet had been sick for a long time but never showed signs as he was always happy and playful and looked healthy. After tests had been run and an over night stay at the vet clinic, I had to make the heartbreaking decision to put my pet down. The last thing on my mind was having to deal with the financial side. I simply submitted my claim to PetsBest and they handled the rest. I did not contact them to cancel my policy but during the process they took care of that and even refunded payments that were made after the passing of the my pet. I would of course rather still have my beloved pet with me, but based on the policy I had with them, they delivered on their promise. The claim process was very easy, and they were great about keeping me informed on the status of the claim and when payment was made. I would definitely recommend PetsBest and will be using their services in the future with my next pet!
Insurer: Pets Best
By: Priscilla
Pets Best was very fast handling our claim.
Our little girl Chiwana {she is a Chiwene} had injured her back and had to go to the Vet. When we submitted our claim it was just several days until our claim was settled. Pets Best is a great place to get insurance for your pet.
Insurer: Pets Best
By: curtis
Nationwide is a first rate operation who cares about its customers and are very trustworthy.
Nationwide is reliable and pays claims in a timely fashion. They are straightforward and fair in their decisions and do not give folks the runaround as do some insurance companies.
Insurer: Nationwide
By: Denise
Lifesaver
My dog had to have major tendon surgery. The cost of the surgery ran approximately $1800, not including prescription medications and refills, weekly bandage changes and hospitalization fees. Had I not had pet insurance from Healthy Paws, I would’ve had to have paid between $3000-$4000 out of pocket. With Healthy Paws, I was reimbursed the majority of the cost. It took a huge load off my shoulders and mind and allowed me to focus solely on my pup and getting her better. I am so grateful for it. I would recommend them to anyone with pets. They are well worth it.
Insurer: Healthy Paws
By: Desiree
Excellent choice of plans and coverage.
Excellent choice of plans and coverage. Low deductible and co-insurance was 90/10, most plans are 80/20.
Insurer: Trupanion
By: Sandra
Awesome!
Very happy with the ease of filing a claim and the quick response.
Insurer: Nationwide
By: Julie
I love the attention to detail and the fast response.
I am so thankful that I took out this insurance policy. Sparky has had a couple of bumps in the road, but I think he is on the right path to better health. I submit my claims via facsimile and almost immediately receive an email confirmation that my claim is being processed. My reimbursement is always timely. I thank you for excellent service. BTW - we have all of our autos; homeowners; umbrella through Nationwide. We also use you as the contact for our earthquake insurance. Thank you.
Insurer: Nationwide
By: Dane
Overall a great experience.
In comparison to other pet health insurance, I found Pets Best to have above average coverage, but what has kept my business is the ease of use with their website and their customer service. I just submitted my first claims for my dogs, and I had it done in less than 10 minutes, and although they said it might take a few days to hear back on processing, I had a response within a day. The EOB is very clear and easy to understand. Overall just a great experience and one that I just recommended to my daughter and grand puppy.
Insurer: Pets Best
By: Stephanie