Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


Verified September 03, 2018

Trupanion has been amazing in helping me keep my dog Maxine healthy.

After spending thousands of dollars during the last week of my previous dog's life, I decided to get pet insurance when I got my new puppy. I was told by a good friend about Trupanion and boy am I glad I chose them. My puppy ended up needing numerous emergency vet visits during her first year. Then she needed two TPLO surgeries and on and on. Trupanion never once questioned a claim and made the horrors of these procedures less painful than they could have been. Their claims procedures are easy and seamless. I definitely recommend Trupanion to all my pet loving friends.

Insurer: Trupanion

By: Glen

Useful
September 03, 2018

Tries to avoid payment and find preexisting conditions where there isn't any.

I took my dog in for a cough. The first appointment was covered without issue, but when I had to refill his prescription it seemed like Nationwide did not want to cover it. I had to send my pets entire medical history. I saw a vet nearly a year ago and mentioned he had discharge from his eye, the discharge was normal and went away on its own but was still in the medical history. Also, in the history the same vet had mentioned she wanted my dog to loose 3 lbs (he's a larger breed so 3 pounds is not much). The following appts. were with a different vet who never saw the discharge and didn't think the weight was an issue so it was never updated or mentioned in the medical history again, but now Nationwide has obesity and eye issues as a preexisting condition. I am being told I have. to go to the vet and have them explicitly write that these are not issues.

Insurer: Nationwide

By: Danielle

Useful
September 03, 2018

Excellent Coverage/Ease of Claim Submissions

So far, excellent coverage on well visits and preventative care as well as unexpected issues that come up. Well worth it to have insurance coverage for your pets, absolutely. Also, it’s very easy to submit claims and receive reimbursement directly to your bank account (especially if you use the VitusVet app).

Insurer: Nationwide

By: Katy

Useful
September 03, 2018

waited too long for a claim to go through

We have received money back for almost every claim we have submitted. One was denied (round worm) because she contracted it before she was covered. We did have to wait almost 2 months for quite a few claims to go through because her leg fracture had to be looked into further by Nationwide. So, that held up all of the other claims we put in. But, we did receive out money for the fracture and everything else that we had submitted.

Insurer: Nationwide

By: Amy

Useful
September 03, 2018

Great job!

I've been satisfied with being compensated for vet visits, but it's a lengthy process.

Insurer: Nationwide

By: NANCY

Useful
September 03, 2018

Great coverage, great, fast reimbursement

The wellness aspect of this policy is what I like best. It covers all preventative things we do to keep our love healthy.

Insurer: Nationwide

By: Kristin

Useful
September 03, 2018

Great service and life saver

Processes the claims quickly. Very helpful on the phone when I called to ask about a procedure my baby needed to have to get an estimated cost coverage. All around great so far.

Insurer: Nationwide

By: Leanne

Useful
September 03, 2018

Healthy Paws is the ultimate peace of mind

As an emergency veterinarian and pet parent, I couldn't be more thankful for Healthy Paws insurance. My dog was a rescue. She was very ill when initially found. Since her recovery/adoption, she's been plagued with recurrent and progressing medical conditions. Despite being a veterinarian, I could never afford to treat her the way she needs on my own. I never have to worry about the cost, I can always focus on her health and quality of life thanks to HP insurance. They genuinely care and periodically check in on her via email. Submitting a claim is quick/easy, requires minimal time and reimbursement is quickly delivered! Please consider getting pet insurance, hopefully you never need it but if the time came, you can focus on the medicine and next best steps!

Insurer: Healthy Paws

By: Nicole

Useful
September 03, 2018

Reliable

Good coverage, a little slow to pay, but does

Insurer: Nationwide

By: Jon

Useful
September 03, 2018

Nationwide is best Pet Insurance ever!!

I am so grateful for the opportunity to have Nationwide as my pet insurance. Their service is outstanding and claims are settled quickly. I refer Nationwide to everyone I know who has a pet.

Insurer: Nationwide

By: Susan

Useful

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